Senior Product Manager, Pharmacy Platform

Bask Health

. Own the product vision, strategy, roadmap, and execution for Bask's Pharmacy Platform.

Posted 11/10/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for complex SaaS platforms, focusing on pharmacy integrations, prescription routing, and operational workflows. Proven ability to lead cross-functional teams, define product requirements, and utilize data-driven insights to enhance product outcomes.

Highest-signal resume keywords

Product Management ExperienceAPI Development and IntegrationSaaS Product OwnershipOperational Workflow ImprovementHealthcare Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Vision and StrategyTechnical Background in Software EngineeringData Flow ManagementIntegration Reliability AssessmentMetrics Tracking and Analysis

Soft Skills

Strong Analytical SkillsEffective CommunicationPrioritization and Roadmap ManagementIndependent Work and Ambiguity Navigation

Tools & Technologies

Pharmacy Management SoftwareElectronic Prescribing SystemsHealthcare Technology Platforms

Industry Keywords

Healthcare Fulfillment SoftwareHIPAA ComplianceOperational AutomationPrescription ManagementDigital Health

About the role

Key responsibilities & impact

Own the product vision, strategy, roadmap, and execution for Bask's Pharmacy Platform.
Lead product development across pharmacy integrations, prescription routing, fulfillment workflows, and exception management.
Work directly with pharmacy partners and internal operations teams to understand workflows, identify bottlenecks, and prioritize improvements.
Define and improve how prescriptions and related information move between Bask's clinical platform and external pharmacy systems.
Build workflows supporting prescription routing, order processing, fulfillment tracking, and operational visibility.
Collaborate with engineering teams to design reliable APIs, integrations, and data exchanges with pharmacy partners.
Define product requirements for routing logic, status updates, error handling, retries, and exception resolution.
Identify opportunities to automate repetitive operational tasks and reduce manual intervention.
Improve internal processes for identifying, investigating, and resolving failed transmissions, delayed orders, and fulfillment exceptions.
Partner with EMR and clinical product teams to connect prescribing workflows reliably with pharmacy systems.
Evaluate system architecture, technical dependencies, integration reliability, and implementation tradeoffs.
Define and track metrics including routing success rates, fulfillment processing times, integration reliability, and exception resolution.
Gather feedback from pharmacy partners and operational teams to continuously improve the platform.
Balance operational efficiency with reliability, data accuracy, privacy, security, and applicable healthcare requirements.
Lead initiatives from discovery and prioritization through development, launch, and ongoing improvement.
Own product outcomes and make informed decisions in a fast-moving environment.

Requirements

What you’ll need

5+ years of professional product management experience building and shipping software products.
Previous software engineering experience or a technical background that includes hands-on coding experience.
Ability to read and write code, understand technical implementation details, and communicate effectively with engineers.
Experience owning complex SaaS products, integration-heavy platforms, or workflow-driven software.
Strong understanding of APIs, third-party integrations, data flows, and modern software architecture.
Proven experience leading products from discovery and technical planning through launch and iteration.
Experience building or improving products involving complex operational workflows and multiple interconnected systems.
Ability to translate technical requirements, operational challenges, and user needs into clear product specifications.
Strong product judgment, prioritization, and roadmap management skills.
Experience collaborating directly with engineers, designers, and cross-functional stakeholders.
Strong analytical skills and the ability to use data and operational feedback to guide product decisions.
Excellent written and verbal communication skills.
Ability to work independently, navigate ambiguity, and deliver reliable products under tight timelines.
Nice to Have: Experience building pharmacy technology, prescription management, or healthcare fulfillment software.
Nice to Have: Familiarity with pharmacy integrations, prescription routing, order fulfillment, or exception management.
Nice to Have: Experience with telehealth, digital health, or healthcare technology platforms.
Nice to Have: Knowledge of healthcare privacy, security, and regulatory considerations, including HIPAA.
Nice to Have: Familiarity with electronic prescribing systems, pharmacy management software, or healthcare interoperability standards.
Nice to Have: Experience building integrations with external service providers, vendors, or operational partners.
Nice to Have: Experience designing systems for high-volume transaction processing, operational automation, or fulfillment tracking.
Nice to Have: Experience building configurable SaaS platforms that support multiple organizations and workflows.