Mental Health Quality Improvement Administrator

Bay Area Community Services

. Perform clinical chart reviews, approvals, or denials of documentation .

Posted 9/23/2026full-timeOakland • California • United StatesMid-LevelSenior💰 $36 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical chart reviews, compliance with Medi-Cal mental health regulations, and effective data collection and integrity practices. Proficient in preparing audit reports and collaborating on performance improvement plans.

Highest-signal resume keywords

LCSW Or LMFT Or LPCCMedi-Cal Mental Health Specialty ChartingHIPAA ComplianceMicrosoft Office ProficiencySocial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Chart ReviewDocumentation Certification ProcessData CollectionAudit PreparationTrend AnalysisProgress Note ReviewElectronic Medical Records SystemsMedi-Cal BillingTyping 45 WPMSummary Audit Report Preparation

Soft Skills

CollaborationFeedback ProvisionAnalytical Thinking

Certifications & Qualifications

BBS RegistrationValid California Driver’s License

Industry Keywords

Medi-CalCommunity Care LicensingMental Health RegulationsExternal Chart AuditsInternal Utilization Committee

About the role

Key responsibilities & impact

Perform clinical chart reviews, approvals, or denials of documentation
Prepare for audits from regulatory agencies, including Medi-Cal and HUD
Provide user recommendations regarding chart review/utilization review processes, electronic medical records systems, data collection/integrity for episodic data, and external chart audits/reviews
Track and conduct Documentation Certification Processes
Collaborate with the Program Manager on performance and corrective action plans
Contribute to the Internal Utilization Committee
Review and approve progress notes for Medi-Cal programs as appropriate
Provide feedback and trend analysis based on note-writing standards
Prepare summary audit reports containing findings, methodology, and recommendations for improvement
Audit BACS mental health charts for compliance with Medi-Cal mental health regulations, laws, and external requirements
Ensure clinical services are documented appropriately and exceed standards

Requirements

What you’ll need

LCSW or LMFT or LPCC with current BBS registration preferred
BA required for non BBS registered
Minimum 4 years experience in social services
Experience with HIPAA, Medi-Cal, Community Care Licensing (CCL), and medical billing
Demonstrated intermediate proficiency in Microsoft Office (Word, Excel)
Ability to type 45 wpm
Valid California driver’s license
Personal vehicle
Proof of personal vehicle insurance coverage
Ability to drive for work
DMV printout required
Experience with Medi-Cal Mental Health specialty charting and billing
BBS registration in California preferred/required as applicable

Benefits

Comp & perks

+3% per hour for tested language ability in Chinese (Cantonese), Spanish, Vietnamese, Mandarin, Farsi, Cambodian and Tagalog (Alameda County)
100% employer-paid medical, dental, and life insurance coverage options for employees
Vision reimbursement program
Children’s healthcare coverage available for as little as $25/month
Average employer-paid benefit value approximately $913/month per enrolled individual
31 days off (PTO/Holiday), increasing with tenure
403b
After one year of service, BACS matching contribution