Coordinator, Radiology Operations

Baylor College of Medicine

. Serve as the primary liaison between radiologists, referring physicians, hospital clinical teams, and support departments.

Posted 11/6/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $43,065 - $50,665 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing communications and workflows within radiology operations, ensuring compliance with healthcare standards and enhancing patient throughput. Proficient in utilizing radiology information systems and providing exceptional customer service to stakeholders.

Highest-signal resume keywords

PACS KnowledgeRIS KnowledgeHealthcare Operations ExperienceStrong Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Radiology Information SystemsPACSRISEMR SystemsMicrosoft Office ApplicationsWorkflow CoordinationDocumentation ManagementService Metrics TrackingProblem-SolvingPatient Scheduling

Soft Skills

Organizational SkillsMultitasking AbilityProfessionalism

Industry Keywords

Healthcare CompliancePatient Safety StandardsMedical Office AdministrationCall Center OperationsHospital-Based Patient Services

About the role

Key responsibilities & impact

Serve as the primary liaison between radiologists, referring physicians, hospital clinical teams, and support departments.
Manage inbound and outbound communications, including routing physician calls and facilitating communication regarding imaging studies and results.
Verify provider identities and assist with communication of critical imaging results in accordance with departmental policies.
Prepare imaging examinations for radiologist interpretation by obtaining prior studies, clinical documentation, and other relevant materials.
Monitor worklists and coordinate workflow assignments to support efficient study turnaround times and balanced workloads.
Assist with patient throughput and scheduling activities to support operational efficiency.
Navigate and troubleshoot radiology information systems, including PACS, RIS, and voice recognition software, escalating issues as appropriate.
Enter, track, and follow up on service requests and technical support tickets.
Maintain accurate records and documentation in accordance with departmental and institutional requirements.
Support quality, compliance, and patient safety initiatives by adhering to regulatory, accreditation, and organizational standards.
Collaborate with physicians, hospital staff, and leadership to resolve operational issues and improve workflow processes.
Coordinate communication between reading radiologists, referring providers, technologists, nursing staff, and hospital departments.
Facilitate timely resolution of imaging workflow issues affecting interpretation and report turnaround times.
Assist with radiology operations reporting, documentation, and service metrics as assigned.
Provide customer service support to internal and external stakeholders regarding radiology services.
Perform other job-related duties as assigned.

Requirements

What you’ll need

High School diploma or GED.
Two years of relevant experience.
This position is not eligible for visa sponsorship.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Flexibility to work a late shift until 9pm or 10pm, as needed.
Associate degree or equivalent combination of education and experience preferred.
Experience in healthcare operations, radiology, medical office administration, call center operations, or hospital-based patient services preferred.
Working knowledge of PACS, RIS, EMR systems, and Microsoft Office applications preferred.
Strong communication, organizational, problem-solving, and customer service skills.
Ability to multitask in a fast-paced healthcare environment while maintaining accuracy and professionalism.
Knowledge of healthcare privacy, compliance, and patient safety standards preferred.