Coordinator, Radiology Operations

Baylor College of Medicine

. Serves as the primary liaison between radiologists, referring physicians, hospital clinical teams, and support departments.

Posted 11/6/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $43,065 - $50,665 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing communications and workflows within radiology operations, ensuring efficient patient throughput and adherence to compliance standards. Proficient in utilizing radiology information systems and providing exceptional customer service to stakeholders.

Highest-signal resume keywords

PACS KnowledgeRIS KnowledgeHealthcare Operations ExperienceStrong Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Radiology Information SystemsPACSRISEMR SystemsMicrosoft Office ApplicationsWorkflow CoordinationDocumentation ManagementService Metrics TrackingProblem-SolvingPatient Safety Standards

Soft Skills

Organizational SkillsMultitasking AbilityProfessionalism

Industry Keywords

Healthcare OperationsMedical Office AdministrationCall Center OperationsPatient ServicesCompliance Standards

About the role

Key responsibilities & impact

Serves as the primary liaison between radiologists, referring physicians, hospital clinical teams, and support departments.
Manages inbound and outbound communications, including routing physician calls and facilitating communication regarding imaging studies and results.
Verifies provider identities and assists with communication of critical imaging results.
Prepares imaging examinations for radiologist interpretation by obtaining prior studies, clinical documentation, and other relevant materials.
Monitors worklists and coordinates workflow assignments to support efficient study turnaround times and balanced workloads.
Assists with patient throughput and scheduling activities.
Navigates and troubleshoots radiology information systems, including PACS, RIS, and voice recognition software.
Enters, tracks, and follows up on service requests and technical support tickets.
Maintains accurate records and documentation.
Supports quality, compliance, and patient safety initiatives.
Collaborates with physicians, hospital staff, and leadership to resolve operational issues and improve workflow processes.
Coordinates communication among radiologists, referring providers, technologists, nursing staff, and hospital departments.
Facilitates timely resolution of imaging workflow issues affecting interpretation and report turnaround times.
Assists with radiology operations reporting, documentation, and service metrics.
Provides customer service support to internal and external stakeholders regarding radiology services.
Performs other job-related duties as assigned.

Requirements

What you’ll need

High School diploma or GED.
Two years of relevant experience.
Experience in healthcare operations, radiology, medical office administration, call center operations, or hospital-based patient services preferred.
Working knowledge of PACS, RIS, EMR systems, and Microsoft Office applications preferred.
Strong communication, organizational, problem-solving, and customer service skills.
Ability to multitask in a fast-paced healthcare environment while maintaining accuracy and professionalism.
Knowledge of healthcare privacy, compliance, and patient safety standards preferred.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
This position is not eligible for visa sponsorship.