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Director, Continuous Improvement
Baylor Genetics. Establish processes, implement tools, and lead initiatives enabling efficient prioritization, planning, delivery, launch, monitoring, and optimization of products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Operations and Portfolio Management, with a strong focus on Continuous Improvement, Operational Excellence, and Process Optimization. Proven ability to lead cross-functional teams and implement governance frameworks that enhance organizational performance and delivery efficiency.
Highest-signal resume keywords
Product Operations ManagementPortfolio ManagementChange ManagementCross-Functional LeadershipContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process OptimizationLifecycle ManagementKPI DevelopmentOperational Performance MeasurementData AnalyticsGovernance FrameworksWorkflow SimplificationExecutive Dashboard DevelopmentRisk IdentificationStrategic Planning
Soft Skills
Executive CommunicationStakeholder FacilitationTeam LeadershipAccountability PromotionOrganizational Execution
Industry Keywords
Healthcare AdministrationDiagnosticsGenomicsLaboratory ServicesHealthcare TechnologyBiotechnologyRegulated HealthcareCLIACAPFDA
About the role
Key responsibilities & impact- Establish processes, implement tools, and lead initiatives enabling efficient prioritization, planning, delivery, launch, monitoring, and optimization of products and services
- Provide executive leadership with visibility into portfolio health, organizational capacity, delivery risks, operational performance, and strategic opportunities
- Lead enterprise product optimization initiatives focused on operational efficiency, quality improvement, customer experience, workflow simplification, and business performance
- Develop and maintain lifecycle management frameworks for the test portfolio and supporting platforms
- Partner with Product Management, Commercial, Laboratory, Clinical, and Operational stakeholders to identify continuous improvement opportunities
- Support test menu optimization, portfolio rationalization, and lifecycle decision-making
- Establish and maintain operational standards within Product and Program Management
- Identify and remove organizational bottlenecks affecting delivery performance
- Drive accountability and promote best practices in program management, product operations, business practices, and organizational execution
- Support enterprise Roadmap Planning and governance
- Define and maintain Product Optimization and Operations KPIs
- Develop executive dashboards and reporting frameworks
- Establish measurement and reporting for portfolio health, delivery performance, launch readiness, operational efficiency, time-to-market, laboratory throughput, turnaround times, revenue performance, reimbursement outcomes, quality metrics, and customer satisfaction
- Partner with Business Intelligence and Data Analytics teams to automate operational reporting and insights
- Use performance data to identify trends, risks, and optimization opportunities
- Maintain a prioritized funnel of improvement initiatives aligned with strategic priorities
- Implement scalable governance, workflow, and decision-making frameworks
- Promote process standardization and simplification across product, operational, and clinical functions
- Lead cross-functional teams delivering process improvement initiatives
- Perform other duties supporting team and organizational objectives
- Comply with company policies, procedures, and applicable regulatory requirements
Requirements
What you’ll need- Bachelor’s degree in Business, Healthcare Administration, Life Sciences, Engineering, or related field
- 10+ years of experience in Product Operations, Portfolio Management, Program Management, or related disciplines
- 5+ years leading cross-functional enterprise-level programs or optimization functions
- 5+ years of management experience
- Demonstrated success in planning and delivering complex initiatives
- Experience leading kaizens, change management, and building and improving processes
- Solid executive communication skills
- Equivalent combination of education and experience may be considered
- Preferred: experience within diagnostics, genomics, laboratory services, healthcare technology, biotechnology, or regulated healthcare environments
- Familiarity with CLIA, CAP, FDA, and regulated healthcare environments
- Master’s degree preferred
- Continuous improvement and operational excellence
- Process optimization and stakeholder facilitation
- Strong executive communication skills
- Change management, governance, and adoption leadership
- Ability to comply with company policies, procedures, and applicable regulatory requirements
Benefits
Comp & perks- Remote work arrangement
- Periodic travel based on business needs
- Equal opportunity workplace
- Workplace accommodation during the application process