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Education Advisor – German, Spanish, French, or other EU-language
Bayswater. Respond to sales enquiries received by phone, email, the website and marketing channels, including social media, Google Ads and online directories .
About the role
Key responsibilities & impact- Respond to sales enquiries received by phone, email, the website and marketing channels, including social media, Google Ads and online directories
- Advise prospective students on suitable courses, study destinations and the enrolment process
- Support prospective students throughout the sales journey
- Maintain accurate and up-to-date records in the company CRM, including enquiry details, follow-up notes, activities, tasks and sales outcomes
- Follow up promptly with prospective students
- Manage a varied pipeline and work towards agreed sales and conversion targets
- Deliver excellent customer service to students and partners
- Follow internal processes and procedures
- Resolve routine issues efficiently and escalate matters when appropriate
- Collaborate with Direct Sales, Admissions, Marketing and schools to ensure a smooth student experience
Requirements
What you’ll need- Fluency in written and spoken English and German / Spanish / French or other EU language
- Previous sales experience, ideally in the education, study-abroad, travel or services sector
- Strong written and verbal communication skills, including confidence handling sales conversations by phone
- Experience working with international customers or in a multicultural environment; overseas study or work experience is an advantage
- Good organisation and time-management skills, with the ability to manage multiple enquiries and follow-ups accurately
- Comfortable working towards targets, managing competing priorities and performing under pressure
- Confident using CRM systems and digital communication tools; experience with a CRM is an advantage
- Eligibility to work as a contractor (freelancer) in the country of residence
- A degree in business, marketing, sales, languages, tourism or a related field is desirable
- Additional language skills are desirable
- Customer service experience is desirable
Benefits
Comp & perks- Commission 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score