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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge of travel industry policies and procedures, with advanced skills in GDS Sabre. Strong communication abilities in English support effective customer consultations and operational improvements.
Highest-signal resume keywords
Extensive Travel Agent ExperienceAdvanced Skills In GDS SabreWorking Knowledge Of Travel IndustryStrong Verbal And Written Communication SkillsAvailability To Work Monday–Friday, 2 PM–9 PM Central Time
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel ReservationsTravel PoliciesDOT RegulationsTSA RegulationsPassportsVisasOperational ProcessesCommercial RelationshipsIndustry InformationLow Fares
Soft Skills
Consultation SkillsCommunication Skills
Industry Keywords
Travel IndustryEntertainment ExperienceExchange CostsPenalties
About the role
Key responsibilities & impact- Search and confirm travel reservations for customers
- Consult customers based on their travel policies
- Fulfill requests regarding DOT, TSA, passports, visas, and other necessary regulations
- Provide industry information including low fares, exchange costs, and penalties
- Review operational processes and commercial relationships with clients and suggest improvements
- Maintain, communicate, and expand knowledge of supported travel industries
Requirements
What you’ll need- Extensive Travel Agent experience (Entertainment experience is a plus)
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Sabre
- Strong verbal and written communication skills in English
- Availability to work Monday–Friday, 2 PM–9 PM Central Time (Costa Rica)
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year