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HR Coordinator
BCD Travel. Triage and provide high-touch customer service support to employees and managers through the HR Service Center .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing high-touch customer service support within HR, including onboarding, employee inquiries, and collaboration with Payroll and Benefits teams. Proficient in maintaining HR-related data and files while ensuring compliance with company policies.
Highest-signal resume keywords
Customer Service SupportOnboarding New HiresCollaboration With PayrollProficient In Microsoft ApplicationsExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OnboardingData MaintenanceIssue ResolutionHR Policies KnowledgeEmployee File Management
Soft Skills
FlexibilityAdaptabilityCommunication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
HR Service CenterCorporate Business Environment
About the role
Key responsibilities & impact- Triage and provide high-touch customer service support to employees and managers through the HR Service Center
- Respond to employee and manager inquiries and requests
- Collaborate with Payroll, Benefits, and HRIS teams to research and resolve issues
- Maintain knowledge of company HR policies and programs to answer related questions
- Onboard new hires and rehired employees, process internal transfers, and support other hiring processes
- Maintain system-related data and employee files
- Provide support throughout the hiring process
Requirements
What you’ll need- High School diploma or equivalent experience
- Prior experience working in a corporate business environment in HR, preferably service center
- Good command of English skills in a professional environment
- Proficient in Microsoft applications: Word, Excel, PowerPoint, Outlook
- Flexible and adaptable to an ever-changing landscape
- Excellent communication skills
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
- This role is not eligible for benefits