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Senior Entertainment Travel Consultant
BCD Travel. Fulfill incoming travel requests and inquiries accurately and efficiently via Sabre GDS .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex travel itineraries and group bookings while providing exceptional customer service. Proficient in utilizing Sabre GDS and maintaining knowledge of travel industry policies and procedures.
Highest-signal resume keywords
Sabre GDS ExperienceTravel Industry KnowledgeCustomer Service SkillsComplex Itinerary ManagementStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel Arrangement ManagementGroup Booking CoordinationTravel Supplier Rules ApplicationTravel Offer PreparationIndustry Information Analysis
Soft Skills
Proactive Problem SolvingIndependent Work AbilityDiscretion and JudgmentMulti-Priority Handling
Industry Keywords
Travel PoliciesTravel ProceduresQuality Control StandardsClient ManagementLow Fares Knowledge
About the role
Key responsibilities & impact- Fulfill incoming travel requests and inquiries accurately and efficiently via Sabre GDS
- Assist with group bookings, air, hotels, and related travel arrangements
- Provide proactive assistance with potential client challenges
- Manage location and large group movements
- Manage multiple complex itineraries
- Provide travel offers and general travel advice
- Understand and accurately apply travel supplier rules
- Maintain current knowledge of supported travel industries
- Provide industry information including low fares, exchange costs, and penalties
- Adhere to client and BCD Media & Entertainment policies and procedures for quality control
Requirements
What you’ll need- Solid working knowledge of the travel industry, policies, procedures, and processes
- Experience with travel industry systems, specifically Sabre GDS
- Strong verbal and written communication skills
- Proven ability to handle multiple priorities simultaneously
- Ability to work independently, exercising discretion and judgment
- Demonstrated professional customer service skills
- Ability to work the stated Sunday–Thursday schedule in Costa Rica local time
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Reasonable and necessary accommodations