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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in travel reservations and client consultation while maintaining a strong understanding of travel industry regulations and policies. Capable of providing valuable insights on operational processes and enhancing customer service through effective communication.
Highest-signal resume keywords
Travel Agent ExperienceGDS SabreVerbal Communication SkillsWritten Communication SkillsTravel Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel ReservationsClient ConsultationRegulatory ComplianceOperational Process ImprovementKnowledge of DOT RegulationsKnowledge of TSA RegulationsKnowledge of PassportsKnowledge of VisasUnderstanding of Travel PoliciesKnowledge of Exchange Costs
Soft Skills
Strong Communication SkillsFlexibility
Industry Keywords
Travel IndustryTravel PoliciesTravel ProceduresTravel ProcessesCustomer Service
About the role
Key responsibilities & impact- Search and confirm travel reservations for customers
- Understand client travel policies and provide consistent consultation
- Fulfill requests regarding DOT, TSA, passports, visas, and other necessary regulations
- Provide industry information including low fares, exchange costs, and penalties
- Review operational processes and commercial relationships and suggest improvements
- Maintain, communicate, and expand knowledge of supported travel industries
Requirements
What you’ll need- Travel agent experience
- Relevant skills in GDS Sabre
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Flexibility regarding work schedules, including possible day, evening, overnight, weekend, and holiday shifts
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year