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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in travel reservations and customer consultation, with a strong understanding of travel industry regulations and policies. Proficient in utilizing GDS Sabre to enhance operational efficiency and customer satisfaction.
Highest-signal resume keywords
Travel Agent ExperienceGDS Sabre ProficiencyStrong Verbal Communication SkillsStrong Written Communication SkillsSolid Knowledge of Travel Industry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer ConsultationFlexibility in Work Schedule
Industry Keywords
Travel PoliciesDOT RegulationsTSA RegulationsPassportsVisasLow FaresExchange CostsPenaltiesOperational ProcessesCommercial Relationships
About the role
Key responsibilities & impact- Search and confirm travel reservations for customers
- Understand client travel policies and consistently provide customer consultation
- Fulfill requests regarding DOT, TSA, passports, visas, and other necessary regulations
- Provide industry information including low fares, exchange costs, and penalties
- Review operational processes and commercial relationships and suggest improvements
- Maintain, communicate, and expand current knowledge of supported travel industries
Requirements
What you’ll need- Travel agent experience
- Relevant skills in GDS Sabre
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Flexibility regarding work schedules, including possible day, evening, overnight, weekend, and holiday shifts
- Ability to work 8a-8p ET shifts based on business need
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year