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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in travel reservation systems and a solid understanding of travel industry regulations, policies, and procedures. Strong communication skills in English enhance client consultation and support.
Highest-signal resume keywords
Travel Agent ExperienceGDS AmadeusVerbal Communication SkillsWritten Communication SkillsTravel Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel Reservation SystemsTravel PoliciesDOT RegulationsTSA RegulationsVisa ProcessesOperational Process ImprovementIndustry Information Analysis
Soft Skills
Consultation SkillsFlexibilityCustomer Service
Industry Keywords
Travel IndustryTravel ProceduresTravel ProcessesClient ConsultationLow FaresExchange CostsPenalties
About the role
Key responsibilities & impact- Search and confirm travel reservations for customers
- Understand client travel policies and provide consistent consultation
- Fulfill requests regarding DOT, TSA, passports, visas, and other necessary regulations
- Provide industry information including low fares, exchange costs, and penalties
- Review operational processes and commercial relationships and suggest improvements
- Maintain, communicate, and expand knowledge of supported travel industries
Requirements
What you’ll need- Travel agent experience
- Relevant skills in GDS Amadeus
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Flexibility regarding work schedules, including day, evening, overnight, weekend, and holiday shifts as determined by business needs
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year