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Travel Consultant II
BCD Travel. Manage and complete travel requests using BCD Travel tools and systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing travel requests and bookings while adhering to client policies and industry regulations. Proficient in providing exceptional customer service and travel guidance, with a strong understanding of travel documentation and compliance requirements.
Highest-signal resume keywords
Customer Service ExcellenceGDS Amadeus ExperienceTravel Documentation ComplianceTravel Industry KnowledgeVerbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
BCD Travel ToolsTravel Reservation Systems
Industry Keywords
Travel ManagementTravel PoliciesSupplier RulesCost-Saving RecommendationsDOT RegulationsTSA RegulationsTravel Trends
About the role
Key responsibilities & impact- Manage and complete travel requests using BCD Travel tools and systems
- Search, book, and confirm travel reservations for customers
- Apply client travel policies, supplier rules, and travel requirements accurately
- Provide travel guidance, fare information, and cost-saving recommendations
- Respond to customer inquiries accurately, efficiently, and professionally
- Maintain up-to-date knowledge of travel industry trends, policies, and regulations
- Assist travelers with travel documentation and compliance requirements, including passports, visas, DOT, and TSA regulations
- Support BCD Travel initiatives and client-specific programs and objectives
- Serve as the primary point of contact for business customers and upsell related products
Requirements
What you’ll need- Experience in a customer service-oriented or travel related position; candidates without prior travel management company experience may be considered
- Strong verbal and written communication skills in designated languages
- Ability to work flexible hours
- Demonstrated understanding of customer servicing excellence
- Experience with GDS Amadeus
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Travel technology exposure and opportunities to help shape the future of business travel
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year