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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in VIP travel management, providing high-touch service and active travel consultation while adhering to industry regulations and client policies. Proficient in using GDS Sabre and BCD Travel tools to efficiently handle travel requests and reservations.
Highest-signal resume keywords
VIP Travel ExperienceGDS Sabre ProficiencyVerbal And Written Communication SkillsTravel Industry KnowledgeRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel ConsultationTravel Reservation ManagementClient Travel Policy ApplicationTravel Supplier Rules ApplicationRegulatory Knowledge (DOT, TSA, Passports, Visas)
Soft Skills
High-Touch ServiceFlexibilityEffective Communication
Tools & Technologies
BCD Travel ToolsGDS Systems
Industry Keywords
Travel Industry PoliciesTravel ProceduresTravel Processes
About the role
Key responsibilities & impact- Provide high-touch service to key client travelers
- Handle incoming requests accurately and efficiently via phone, email, and other channels
- Serve as the primary point of contact for executive-level travelers
- Provide active travel consultation, travel details, and upsell related products
- Use BCD Travel tools and systems to complete requests
- Search and confirm customer travel reservations
- Apply client travel policies and guide customers consistently
- Fulfill requests involving DOT, TSA, passports, visas, and other regulations
- Apply travel supplier rules
- Maintain, communicate, and expand knowledge of supported travel industries
Requirements
What you’ll need- Experience in VIP travel
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong skills in GDS Sabre
- Strong verbal and written communication skills in English
- Flexibility regarding work schedules, including potential day, evening, overnight, weekend, and holiday shifts
- Ability to work Wednesday to Sunday from 10:00 a.m. to 7:00 p.m. CT
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year