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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in VIP travel management, including active consultation and compliance with travel policies and regulations. Proficient in using GDS Amadeus and BCD Travel tools to deliver high-quality service to executive-level travelers.
Highest-signal resume keywords
VIP Travel ExperienceGDS Amadeus ProficiencyVerbal and Written Communication SkillsTravel Industry KnowledgeClient Travel Policy Interpretation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel ConsultationTravel Reservation ManagementRegulatory ComplianceTravel Supplier Rules ApplicationTravel Policy Interpretation
Soft Skills
High-Touch ServiceFlexibility
Tools & Technologies
BCD Travel ToolsGDS Amadeus
Industry Keywords
VIP TravelTravel Industry PoliciesDOT RegulationsTSA RegulationsPassportsVisas
About the role
Key responsibilities & impact- Provide high-touch service to key client travelers
- Handle incoming requests via phone, email, and other channels
- Serve as the primary point of contact for executive-level travelers
- Provide active travel consultation, travel details, and upsell related products
- Use BCD Travel tools and systems to complete requests
- Search and confirm travel reservations
- Interpret and apply client travel policies
- Fulfill requests regarding DOT, TSA, passports, visas, and other regulations
- Apply travel supplier rules
- Maintain and expand knowledge of supported travel industries
Requirements
What you’ll need- Experience in VIP travel
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong skills in GDS Amadeus
- Strong verbal and written communication skills in English
- Flexibility to work day, evening, overnight, weekend, and holiday shifts as determined by business needs
- Ability to work in the United States
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
- Reasonable and necessary accommodations