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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in VIP and international travel management, providing high-touch service excellence while navigating complex travel regulations and policies. Proficient in utilizing GDS Sabre and BCD Travel tools to fulfill client requests and enhance travel experiences.
Highest-signal resume keywords
VIP Travel ExperienceInternational Travel ManagementGDS Sabre ProficiencyStrong Verbal And Written CommunicationKnowledge Of Travel Industry Policies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel ConsultationTravel Reservation ManagementRegulatory ComplianceTravel Supplier Rules ApplicationClient Travel Policy Understanding
Soft Skills
Service ExcellenceEffective CommunicationCustomer Guidance
Tools & Technologies
BCD Travel ToolsGDS Sabre
Industry Keywords
VIP TravelInternational TravelTravel Industry ProceduresDOT RegulationsTSA RegulationsPassportsVisas
About the role
Key responsibilities & impact- Perform high-touch service excellence for key client travelers
- Accurately and efficiently handle incoming requests via phone, email, and other channels
- Serve as the primary point of contact for executive-level travelers
- Provide active travel consultation, including travel details and upselling related products
- Use BCD Travel tools and systems to complete requests
- Search and confirm travel reservations
- Understand client travel policies and guide customers accordingly
- Fulfill requests regarding DOT, TSA, passports, visas, and other necessary regulations
- Apply travel supplier rules
- Maintain, communicate, and expand knowledge of supported travel industries
Requirements
What you’ll need- Experience in VIP travel and international travel
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong skills in GDS Sabre
- Strong verbal and written communication skills in English
- Must be available for flexible schedules, including day, evening, overnight, weekend, and holiday shifts as determined by business needs
Benefits
Comp & perks- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
- Reasonable and necessary accommodations