Analyst, Contract Operations

. Manage and resolve a high volume of external and internal ad-hoc inquiries using automation and reporting tools .

Posted 9/17/2026full-timeSandy • Illinois • United StatesJunior💰 $32 - $51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial contract operations, including pricing eligibility and GPO Group Transitions, while leveraging analytical skills to drive continuous improvements and maintain strong cross-functional relationships.

Highest-signal resume keywords

Commercial Contract OperationsData AnalysisExcel ProficiencyStakeholder CommunicationContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MiningPricing StrategyKPI TrackingSLA ManagementContract Execution

Soft Skills

Analytical Problem-SolvingCross-Functional CollaborationRelationship Building

Tools & Technologies

SAP BIPower BIQlikView

Industry Keywords

GPOMembership StrategiesDealer Notifications

About the role

Key responsibilities & impact

Manage and resolve a high volume of external and internal ad-hoc inquiries using automation and reporting tools
Support business and membership strategies by communicating customer pricing eligibility for GPO and/or local agreement requests
Facilitate and lead external and internal calls to address and resolve stakeholder requests
Manage GPO Group Transitions in collaboration with the BD Central Membership team to ensure roster alignment and effective dating
Prepare Dealer Notifications and notify servicing distributors of contract pricing and membership details
Provide subject matter expertise for solutions improving accuracy, timeliness, and efficiency in the GPO Group Transition process
Track and support key metrics, KPIs, SLAs, and Individual Impact Goals
Collaborate with business partners to drive continuous improvements in GPO and/or Local contract execution and renewal processes

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree preferred
1–3 years’ experience in commercial contract operations and/or related areas such as pricing required
General understanding of end-to-end commercial contract operations processes preferred
Proficient Excel skills required, with ability to manipulate large data to draw insights
Experience with data mining tools such as SAP BI, Power BI, or QlikView preferred
Demonstrated experience building and maintaining strong cross-functional business partner relationships required
Analytical problem-solving ability with demonstrated ability to identify opportunities for continuous improvement required

Benefits

Comp & perks

Comprehensive Total Rewards program
Reward and recognition opportunities
Competitive compensation and benefits programs
Workplace flexibility and work-life balance
Learning, growth and development opportunities
COVID-19 workplace accommodations considered pursuant to applicable law