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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Oncology Nursing Standards and safe handling of hazardous drugs, with a strong focus on customer education and retention strategies. Proficient in delivering clinical training and support in both inpatient and outpatient settings while utilizing digital tools for effective communication and documentation.
Highest-signal resume keywords
Registered Nurse (BSN Preferred)Oncology Nursing StandardsHazardous Drug Safety KnowledgeCustomer Education and TrainingSalesforce.com Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infusion ExperienceHazardous Drug AdministrationClinical Program ImplementationDigital Literacy (Microsoft Word, Excel, PowerPoint, Outlook)Documentation Skills
Soft Skills
Strong Problem-Solving AbilitiesExcellent Verbal and Written Communication SkillsStrong Organizational SkillsAbility to Collaborate EffectivelyAbility to Engage with Individuals at All Levels
Industry Keywords
USP 797USP 800Medication Delivery SolutionsCustomer RetentionClinical Education
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Execute the Medication Delivery Solutions clinical business strategy
- Implement clinical programs and initiatives for the MDS Oncology product portfolio
- Recommend best practices and facilitate customer education
- Engage in conversion management, product implementation and training of Medication Delivery Solutions products
- Provide peer-to-peer technical and informative support for the Hazardous Drug Safety product portfolio
- Deliver initial education and training to customers on the HDS portfolio in inpatient and outpatient infusion settings
- Support gravity infusion setups and port access recommendations
- Provide follow-up support to nursing and pharmacy teams to retain existing business
- Visit key customer accounts to support retention and identify growth opportunities
- Provide subject matter expertise throughout the sales process
- Develop tools to enhance the clinical acumen of the sales team
- Report activities and updates in Salesforce.com
- Participate in trade shows promoting the MDS portfolio
- Facilitate customer training classes for conversion or retention
- Collaborate with the Regional Team on customer engagements from pre-sale through post-conversion
- Provide product in-servicing and clinical education to end users
- Conduct regional training and assessments as needed
- Support conversion management strategy sessions and share best practices
- Support clinical training for pharmacy sales consultants
- Use approved clinical studies effectively
- Complete documentation for customer complaints as needed
- Travel as necessary based on account assignments
- Maintain communication with internal and external customers
Requirements
What you’ll need- Registered Nurse with a bachelor’s degree (BSN is preferred)
- 3-5 years’ experience working in infusion areas, including safe handling and administration of hazardous drugs in a hospital or outpatient infusion area
- Solid understanding of Oncology Nursing Standards
- Exposure and awareness to USP 797, USP 800 and current safe handling
- Knowledge of hazardous drug use across healthcare settings
- 3-5 years’ experience educating others
- Basic digital literacy, including Microsoft Word, Excel, PowerPoint and Outlook
- Ability to travel up to 90% to service regional, area and national needs
- Ability to collaborate effectively within teams
- Ability to engage with individuals at all levels, internally and externally
- Strong problem-solving abilities
- Ability to present information using adult learning principles
- Excellent verbal and written communication skills
- Strong organizational skills and thorough documentation
- Must follow company policies and procedures
Benefits
Comp & perks- COVID-19 vaccination/testing may be available or required in some locations
- Workplace accommodation requests considered pursuant to applicable law
- Learning, growth, and development opportunities
- Face-to-face collaboration and supportive company culture
