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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Oncology Nursing Standards and hazardous drug safety, with a strong focus on customer education and retention strategies. Proficient in providing clinical training and support in both inpatient and outpatient settings while utilizing digital tools for effective communication and documentation.
Highest-signal resume keywords
Registered Nurse (BSN Preferred)Oncology Nursing StandardsHazardous Drug SafetyCustomer Education and TrainingSalesforce.com Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infusion AdministrationHazardous Drug HandlingClinical Program ImplementationCustomer Training FacilitationClinical EducationAssessment ConductingDocumentation ManagementDigital LiteracyProblem-SolvingPresentation Skills
Soft Skills
Effective CollaborationStrong Communication SkillsOrganizational Skills
Tools & Technologies
Salesforce.comMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
USP 797USP 800Medication Delivery SolutionsInfusion SettingsCustomer RetentionConversion ManagementClinical Business StrategyNursing SupportTrade ShowsPeer-to-Peer Support
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Execute the Medication Delivery Solutions clinical business strategy
- Implement clinical programs and initiatives for the MDS Oncology product portfolio
- Recommend best practices and facilitate customer education
- Engage in conversion management, product implementation and training of Medication Delivery Solutions products
- Provide technical and informative peer-to-peer support for the Hazardous Drug Safety product portfolio
- Educate and train customers on the HDS portfolio in inpatient and outpatient infusion settings
- Support gravity infusion setups and port access recommendations
- Provide follow-up support to nursing and pharmacy teams to retain existing business
- Visit key customer accounts to support retention and identify growth opportunities
- Provide subject matter expertise throughout the sales process
- Develop tools that enhance the clinical acumen of the sales team
- Report activities and updates in Salesforce.com
- Participate in trade shows promoting the MDS portfolio
- Provide monthly updates to the Area Sales Manager on regional training and support activities
- Facilitate customer training classes for conversion or retention
- Collaborate with the Regional Team on customer engagements from pre-sale through post-conversion
- Provide product in-servicing and clinical education to end users
- Conduct regional training for contractual nursing support
- Conduct assessments supporting Oncology sales activities
- Support conversion-management strategy sessions and share best practices
- Support Pharmacy training for new and experienced sales consultants
- Demonstrate approved clinical studies
- Complete documentation for customer complaints as needed
- Maintain communication with internal and external customers
Requirements
What you’ll need- Registered Nurse with a bachelor’s degree (BSN is preferred)
- 3-5 years’ experience working in infusion areas, including safe handling and administration of hazardous drugs in a hospital or outpatient infusion area
- Solid understanding of Oncology Nursing Standards
- Exposure and awareness to USP 797, USP 800 and current safe handling
- Knowledge of hazardous drug use across the health care setting
- 3-5 years’ experience educating others
- Basic digital literacy including Microsoft Word, Excel, PowerPoint and Outlook
- Ability to follow company policies and procedures
- Must be able to travel up to 90% to service regional, area and national needs
- Effective collaboration within teams
- Ability to engage with individuals at all levels, internally and externally
- Strong problem-solving abilities
- Ability to present information using adult learning principles
- Excellent verbal and written communication skills
- Strong organizational skills and thorough documentation
Benefits
Comp & perks- Travel as necessary based on account assignments
- T&E expense budget allocation
- Opportunities to learn, grow and thrive
- Face-to-face collaboration supporting learning, progress, and success
- Equal Opportunity Employer
- COVID-19 workplace accommodations considered pursuant to applicable law