Deployment Consultant, Infusion

. Guide customer stakeholders through the implementation process for BD Medication Management Solutions .

Posted 9/21/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in guiding customer stakeholders through the implementation of BD Medication Management Solutions, with a strong focus on clinical practice improvement, project management, and effective communication. Proficient in training end users and maintaining compliance with relevant regulations and standards.

Highest-signal resume keywords

Registered Nurse DesignationMedication Management Solutions ImplementationInfusion Pump TechnologiesProject ManagementClinical Practice Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical InvolvementTechnical TroubleshootingProject Design and ImplementationUser TrainingDocumentation Maintenance

Soft Skills

Strong Communication SkillsDecision MakingProblem SolvingDetail OrientedTime Management

Tools & Technologies

MS Office SuiteSalesforcePharmacy Automation TechnologiesIV Workflow Solutions

Certifications & Qualifications

Registered NurseValid Driver's License

Industry Keywords

Healthcare EnvironmentMedical Device RegulationsCanadian Food and Drug ActGMP RegulationsNAPRA StandardsISO13485:2016

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Guide customer stakeholders through the implementation process for BD Medication Management Solutions
Gather customer requirements, define best practices, make design decisions, and advise on policies and procedures
Perform required tasks in alignment with the toll gate implementation process to ensure timely Go-Lives and customer satisfaction
Establish collaborative working relationships with cross-functional and interdisciplinary project teams
Lead customer site and workflow assessments
Facilitate project design and implementation phases
Provide team support and product, clinical, and technical information
Manage customer stakeholder teams, gain consensus, and deliver concise, consistent communication
Facilitate conference calls and customer meetings with BD and customer project managers and teams
Establish customer rapport conducive to long-term business relationships
Troubleshoot and consult on pharmacy and nursing best practices in Medication Management workflows
Help customers improve clinical practice and operations
Install, validate, and train end users on BD Medication Management Solutions software and hardware
Maintain documentation related to customer projects, expenses, compliance, and reports
Travel up to 80% across Canada and attend required US training

Requirements

What you’ll need

Bachelor’s Degree or College diploma in Business, Science, Health Sciences or similar field
Minimum of 5 years of related experience in a medical device or healthcare environment
Clinical and technical involvement with hands-on experience working with infusion pump technologies
Must hold a Registered Nurse designation
Fluency in English (read, speak, write)
Strong verbal and written communication, consultative and learning skills
Strong decision making, problem solving and troubleshooting skills
Detail oriented, able to multi-task and implement complex projects
Excellent organization and time management skills, with flexibility to adapt to change
Proficient with MS Office Word, Excel, Outlook, PowerPoint, OneNote, and CRM (Salesforce preferred)
Physical ability to lift at least 40 lbs as needed
Must possess and maintain a valid driver's license and a clean driving record for a minimum of 3 years
Must meet BD's auto safety standards
Must attend training on assigned BD instruments
Must be able to travel to the US for training within the first 6 months of employment and periodically thereafter
Fluency in French preferred (read, write, speak)
Knowledge of Dispensing, Infusion, Pharmacy Automation technologies and IV workflow solutions
Experience working with clients in hospital, retail and long-term care pharmacies
Demonstrated ability to effectively train users on product usage and best practices
Effective working knowledge of the Canadian Food and Drug Act and Regulations, GMP Regulations and Guidance, Medical Devices Regulations, NAPRA Standards and ISO13485:2016

Benefits

Comp & perks

Full-time employment
Face-to-face collaboration culture supporting learning, progress, and success
Opportunities to learn, grow and thrive
Equal Opportunity Employer