Document Coordinator

. Organize and prioritize active and previously completed Sales Support files for current patient orders and AR Billing audit requests .

Posted 10/27/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in medical billing processes, compliance auditing, and effective communication with healthcare providers and team members. Capable of analyzing documentation for accuracy and implementing process improvements while maintaining a positive work atmosphere.

Highest-signal resume keywords

Medical Billing ComplianceAnalytical SkillsMicrosoft Office ProficiencyDatabase Management ExperienceEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chart AuditingDocumentation ReviewMathematical CalculationsProblem SolvingTyping Speed 40 WPM

Soft Skills

TeamworkProfessional ExcellenceIntegrityClear Business Correspondence

Tools & Technologies

CRM PlatformsDocument Management SystemsCall Center Telecommunications SystemsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft Teams

Certifications & Qualifications

High School DiplomaGeneral Education Diploma (GED)

Industry Keywords

Sales SupportPatient RecordsBilling AccuracyInsurance GuidelinesHealthcare Providers

About the role

Key responsibilities & impact

Organize and prioritize active and previously completed Sales Support files for current patient orders and AR Billing audit requests
Complete special project chart approvals assigned by medical billing operations leadership
Review patient records for clinical documentation compliance and billing accuracy
Identify documentation deficiencies and errors and return them to leadership or representatives for further processing
Audit chart notes and records against information in multiple internal software systems
Correct errors by updating account notes, creating patient folders, researching physician credentials, and reviewing billing and insurance guidelines
Review aging files to facilitate file closure and obtain missing items or refer files back to Sales Support
Track daily production and submit daily logs to the direct supervisor
Maintain a positive work atmosphere embodying professional excellence, teamwork, and integrity
Perform other assigned duties and tasks

Requirements

What you’ll need

High school diploma or General Education Diploma (GED) required
Five years of related experience and/or training preferred; or an equivalent combination of education and experience
Ability to read, analyze, and interpret medical supply publications, insurance guidelines, technical procedures, and training materials
Ability to prepare clear and professional business correspondence
Ability to communicate effectively with management, team members, healthcare providers, and customers
Ability to calculate percentages, proportions, commissions, discounts, and other business-related figures
Ability to apply intermediate mathematical concepts
Ability to solve practical problems and make sound decisions in a fast-paced environment
Ability to interpret written, verbal, diagram, or schedule-based instructions
Strong analytical skills, including assessing workflow trends, identifying process improvements, anticipating barriers, and making recommendations
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams
Experience using databases, CRM platforms, document management systems, and other business applications preferred
Ability to learn and navigate company-specific software systems efficiently
Ability to type 40 WPM
Ability to effectively use call center telecommunications systems, phone platforms, and related technology

Benefits

Comp & perks

COVID-19 vaccination may be required for certain roles
COVID-19 testing may be available and/or required in some locations
Workplace accommodation requests considered pursuant to applicable law
Remote work arrangement indicated for this position