Field Service Engineer

. Gain expertise and become the SME for Flow Cytometry instruments, including Clinical Cell Analyzer and Research Cell Analyzers .

Posted 10/27/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $25 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Flow Cytometry instrumentation, providing technical support and performing preventative maintenance, installations, and repairs. Capable of managing technical escalations and ensuring service metrics are met while delivering exceptional customer service.

Highest-signal resume keywords

Flow Cytometry ExpertiseField Service EngineeringElectrical Engineering DegreeTechnical SupportPreventative Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Flow CytometryPreventative MaintenanceInstallationRepairsDiagnosing FailuresInstrument Certifications (IQ/OQ)Technical EscalationsCost-Effective SolutionsCustomer ServiceIT Knowledge

Soft Skills

Customer ServiceProblem-SolvingCommunicationAdaptabilityTeam Collaboration

Tools & Technologies

Clinical Cell AnalyzerResearch Cell Analyzers

Industry Keywords

TelecomsRoboticsAutomationMedical Devices

About the role

Key responsibilities & impact

Gain expertise and become the SME for Flow Cytometry instruments, including Clinical Cell Analyzer and Research Cell Analyzers
Provide field-based and remote technical support to customers and colleagues
Carry out preventative maintenance, installation, relocation, repairs, and corrective field change orders on Flow Cytometry instrumentation
Diagnose electrical, fluidic, mechanical, hardware, software, and laser failures
Determine cost-effective repairs or solutions to minimize downtime
Perform instrument certifications (IQ/OQ)
Manage car stock and ensure spare parts and tools are available
Manage technical escalations
Work toward service metrics defined by the Service Organization

Requirements

What you’ll need

Degree in Electrical Engineering or extensive relevant experience as a Field Service Engineer
Full US driving license
Currently living within a daily commutable distance of Downtown Atlanta Georgia
IT knowledge
Flow Cytometry experience is a plus
Experience working in the Telecoms, Robotics, Automation, and Medical Devices industries
Ability to process knowledge across multi-modular and diverse product ranges
Ability to deliver high levels of customer service
Ability to work evenings as job duties demand
Ability to travel to and from a customer site each day
Ability to lift 50 lbs and work standing for a prolonged period of time

Benefits

Comp & perks

Medical, dental, and vision insurance
Health savings and flexible spending accounts
Life and disability insurance
Wellness resources
Mental health support
Disease management programs
401(k)
Deferred compensation programs
Financial counseling
DailyPay
Educational savings resources
Paid time off
Company holidays
Educational assistance
Parental leave
Adoption assistance
Backup care
Caregiving support
Employee assistance programs
Commuter benefits
Pet insurance
Legal services
Associate discount programs
Bereavement, military, personal, family and medical leave
Jury duty leave
Reward and recognition opportunities
Competitive compensation and benefits programs