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BD

Field Service Engineer

BD

. Gain expertise and become the subject matter expert for Flow Cytometry instruments, including Clinical Cell Analyzer and Research Cell Analyzers .

Posted 9/29/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $25 - $40 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Flow Cytometry instrumentation, providing technical support and performing maintenance, installation, and repairs. Capable of diagnosing complex failures and ensuring high levels of customer service while managing service metrics and technical escalations.

Highest-signal resume keywords
Flow Cytometry ExpertiseField Service EngineeringPreventative MaintenanceTechnical SupportElectrical Engineering Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Flow CytometryPreventative MaintenanceInstallationRepairsDiagnosing FailuresInstrument Certifications (IQ/OQ)Technical EscalationsCost-Effective SolutionsElectrical EngineeringIT Knowledge
Soft Skills
Customer ServiceProblem-SolvingCommunicationAdaptabilityTeam Collaboration
Tools & Technologies
Clinical Cell AnalyzerResearch Cell Analyzers
Industry Keywords
TelecomsRoboticsAutomationMedical Devices

About the role

Key responsibilities & impact
  • Gain expertise and become the subject matter expert for Flow Cytometry instruments, including Clinical Cell Analyzer and Research Cell Analyzers
  • Provide field-based and remote technical support to customers and colleagues
  • Carry out preventative maintenance, installation, relocation, repairs, and corrective field change orders on Flow Cytometry instrumentation
  • Diagnose electrical, fluidic, mechanical, hardware, software, and laser failures using established procedures and techniques
  • Determine cost-effective repairs or solutions to minimize downtime
  • Perform instrument certifications (IQ/OQ)
  • Manage car stock and ensure necessary spare parts and tools are available
  • Manage technical escalations
  • Work toward service metrics defined by the Service Organization
  • Travel to and from customer sites each day

Requirements

What you’ll need
  • Degree in Electrical Engineering or extensive relevant experience as a Field Service Engineer
  • Full US driving license
  • Currently living within a daily commutable distance of Downtown Atlanta Georgia
  • IT knowledge
  • Flow Cytometry experience is a plus
  • Experience working in the Telecoms, Robotics, Automation, and Medical Devices industries
  • Ability to process knowledge across multi-modular and diverse product ranges
  • Ability to deliver high levels of customer service
  • Ability to lift 50 lbs
  • Ability to work in a standing position for a prolonged period of time
  • Evening work as job duties demand
  • Full-time availability

Benefits

Comp & perks
  • Comprehensive Total Rewards program
  • Reward and recognition opportunities
  • Competitive compensation and benefits programs
  • Learning, growth and development opportunities
  • Workplace accommodations considered pursuant to applicable law
  • COVID-19 vaccination testing may be available and/or required in some locations