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BD

Field Service Engineer/Technician

BD

. Install, service, maintain, and implement field corrective actions for BD Life Science equipment at customer sites .

Posted 10/16/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $25 - $40 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in installing, servicing, and maintaining BD Life Science equipment while providing exceptional customer support and fostering positive relationships. Proficient in troubleshooting system failures and managing company assets effectively.

Highest-signal resume keywords
Equipment InstallationPreventive MaintenanceTroubleshooting System FailuresCustomer Relationship ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Field Corrective ActionsPreventive MaintenanceSystem TroubleshootingInventory ManagementTechnical Support InterfaceReport GenerationElectrical EngineeringMechanical EngineeringBiomed Program KnowledgeMilitary Training
Soft Skills
Positive Interpersonal SkillsLogical ThinkingMethodical ActionTeam CollaborationCustomer Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointComputer-Based Tools
Certifications & Qualifications
High School DiplomaValid Driving License
Industry Keywords
BD Life Science EquipmentField ServiceCustomer SupportPreventive MaintenanceOn-Site Repairs

About the role

Key responsibilities & impact
  • Install, service, maintain, and implement field corrective actions for BD Life Science equipment at customer sites
  • Provide service, preventive maintenance, modifications, and installations with minimal supervision
  • Troubleshoot system failures and provide timely, effective on-site customer repairs
  • Manage company assets, including cell phone, computer, tablet, tools, and inventory parts
  • Establish and foster positive business relationships with customers and peers
  • Perform administrative duties, including recording time worked, training, and expense reporting
  • Provide customers with ongoing feedback regarding instrument repair and status
  • Interface regularly with Technical Support to provide the highest level of customer support
  • Work closely with district team leads and dispatch to schedule and support the customer base
  • Serve as a field-based, customer-facing representative of BD

Requirements

What you’ll need
  • High School diploma required
  • Associates degree in electrical, mechanical or similar engineering or Biomed program preferred
  • Equivalent Military training preferred
  • Computer literacy in Microsoft Word, Excel, and PowerPoint
  • Ability to utilize computer-based tools for reports, email, and general communication
  • Ability to work individually and in a team setting
  • Ability to interface positively with customers, peers, and support personnel
  • Logical and methodical thinking and action
  • Willingness and ability to work different shifts, on-call, nights, and weekends as needed
  • Current valid driving license required
  • Good driving record over the last 3 years required

Benefits

Comp & perks
  • Medical coverage
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Dental coverage
  • Vision coverage
  • Hospital Care Insurance
  • Critical Illness Insurance
  • Accidental Injury Insurance
  • Life and AD&D insurance
  • Short-term disability coverage
  • Long-term disability insurance
  • Long-term care with life insurance
  • Anxiety management program
  • Wellness incentives
  • Sleep improvement program
  • Diabetes management program
  • Virtual physical therapy
  • Emotional/mental health support programs
  • Weight management programs
  • Gastrointestinal health program
  • Substance use management program
  • Musculoskeletal surgery benefit
  • Cancer treatment benefit
  • Bariatric surgery benefit
  • BD 401(k) Plan
  • BD Deferred Compensation and Restoration Plan
  • 529 College Savings Plan
  • Financial counseling
  • Baxter Credit Union (BCU)
  • Daily Pay
  • College financial aid and application guidance
  • Paid time off (PTO), including all required State leaves
  • Educational assistance/tuition reimbursement
  • MetLife Legal Plan
  • Group auto and home insurance
  • Pet insurance
  • Commuter benefits
  • Discounts on products and services
  • Academic Achievement Scholarship
  • Service Recognition Awards
  • Employer matching donation
  • Workplace accommodations
  • Adoption assistance
  • Backup day care and eldercare
  • Support for neurodivergent adults, children, and caregivers
  • Caregiving assistance for elderly and special needs individuals
  • Employee Assistance Program (EAP)
  • Paid parental leave
  • Support for fertility, birthing, postpartum, and age-related hormonal changes
  • Bereavement leaves
  • Military leave
  • Personal leave
  • Family and Medical Leave (FML)
  • Jury and Witness Duty Leave
  • Competitive compensation package
  • Performance-based reward and recognition opportunities