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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing export shipments and optimizing logistics processes while ensuring compliance with regulatory standards. Proficient in utilizing ERP systems and EDI transactions to enhance operational efficiency and customer service.
Highest-signal resume keywords
Export ManagementERP Systems (SAP, ECC, GTS, JDE)EDI TransactionsLogistics CoordinationCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Export ProceduresLogistics OptimizationKPI MonitoringSAP/TMS PlanningProblem SolvingDecision MakingAttention to DetailProcess ImprovementRegulatory ComplianceSupply Chain Coordination
Soft Skills
TeamworkVerbal CommunicationWritten CommunicationIndependencePrioritization
Tools & Technologies
MS Office (Word, Excel, Outlook)Transportation/Warehouse Management Systems
Certifications & Qualifications
International Logistics and Transportation CertificateExport Operations CertificateGlobal Trade Compliance CertificationAPICS CertificationSix Sigma Certification
Industry Keywords
Medical DevicePharmaceuticalFDA RegulatedInternational LogisticsExport Operations
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage and execute export shipments from distribution centers on a timely manner for assigned regions
- Team up with WW Business, Regions and Carriers to generate efficiencies and process improvements in transit duration
- Communicate with customers and planners regarding order status, product availability, product information, credit status, and regulatory issues
- Coordinate with supply chain, warehouses, traffic and other BD departments and locations to ensure timely shipments
- Ensure export procedures/processes are utilized as designed by BD plants, 3PLs and logistics providers
- Plan, coordinate, and optimize deliveries in SAP/TMS
- Troubleshoot EDI transactions
- Resolve discrepancies, mitigate risks, implement shipment-process improvements, and monitor GLPs on-time performance and daily KPI reports in SAP
- Provide training to new Customer Service Representatives and Specialists
- Act as a resource regarding policies, procedures, and customer, product and regulatory information
- Assist with other accounts/territories and provide coverage during absences
- Accept new assignments or assist in other areas or departments as required
Requirements
What you’ll need- Strong Team work
- Excellent verbal and written communications skills
- Attention to detail
- Demonstrated ability to work independently
- Adept at setting priorities, meeting deadlines and managing multiple tasks
- Proficiency in standard business computer applications
- Problem solving and decision-making skills
- Growth and continues improvement Mind-set
- Bachelor’s degree in a related discipline, or a strong background in a related international/export role in lieu of education
- Minimum of 6 years' experience in a similar role (export, logistics, transportation, customer service, etc.)
- Prior experience in a related industry (medical device, pharmaceutical, FDA regulated)
- Minimum of 6 years’ experience with ERP systems (SAP, ECC, GTS, JDE), EDI transactions, transportation/warehouse management systems
- MS Office (Word, Excel, Outlook)
- Certificate programs in International Logistics and Transportation, Export Operations, and global trade compliance certification a plus
- APICS certification or Six Sigma a plus
Benefits
Comp & perks- Medical, dental, vision, health savings and flexible spending accounts
- Life and disability insurance
- Wellness resources
- Mental health support
- Disease management programs
- 401(k)
- Deferred compensation programs
- Financial counseling
- DailyPay
- Educational savings resources
- Paid time off
- Company holidays
- Educational assistance
- Parental leave
- Adoption assistance
- Backup care
- Caregiving support
- Employee assistance programs
- Commuter benefits
- Pet insurance
- Legal services
- Associate discount programs
- Bereavement, military, personal, family and medical leave, and jury duty leave
- Reward and recognition opportunities
- Competitive package of compensation and benefits programs
