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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing export shipments and optimizing logistics processes while ensuring compliance with regulatory standards. Proficient in utilizing ERP systems and EDI transactions to enhance operational efficiency and customer service.
Highest-signal resume keywords
Export ManagementLogistics CoordinationSAP ProficiencyEDI TransactionsCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Export ProceduresLogistics ManagementKPI ReportingTransportation Management SystemsProblem SolvingDecision MakingAttention to DetailPrioritizationIndependent WorkProcess Improvement
Soft Skills
TeamworkVerbal CommunicationWritten CommunicationTime ManagementAdaptability
Tools & Technologies
SAPECCGTSJDEMS Office
Industry Keywords
Medical DevicePharmaceuticalFDA RegulatedInternational LogisticsExport Compliance
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage and execute export shipments from distribution centers for assigned regions
- Partner with WW Business, Regions and Carriers to generate efficiencies and process improvements in transit duration
- Communicate with customers and planners regarding order status, product availability, product information, credit status, and regulatory issues
- Coordinate with supply chain, warehouses, traffic and other BD departments and locations to ensure timely order shipments
- Ensure export procedures and processes are used as designed by BD plants, 3PLs and logistics providers
- Plan, coordinate, and optimize deliveries in SAP/TMS
- Troubleshoot EDI transactions
- Resolve discrepancies, mitigate risks, implement shipment-process improvements, monitor GLPs on-time performance, and prepare daily KPI reports in SAP
- Provide training to new Customer Service Representatives and Specialists
- Serve as a resource regarding policies, procedures, customer information, product information, and regulatory information
- Support other accounts and territories during workload peaks, vacations, and absences
- Accept new assignments and assist in other areas or departments as required
Requirements
What you’ll need- Strong Team work
- Excellent verbal and written communications skills
- Attention to detail
- Demonstrated ability to work independently
- Adept at setting priorities, meeting deadlines and managing multiple tasks
- Proficiency in standard business computer applications
- Problem solving and decision-making skills
- Growth and continues improvement Mind-set
- Bachelor’s degree in a related discipline, or a strong background in a related international/export role in lieu of education
- Minimum of 6 years' experience in a similar role (export, logistics, transportation, customer service, etc.)
- Prior experience in a related industry (medical device, pharmaceutical, FDA regulated)
- Minimum of 6 years’ experience with ERP systems (SAP, ECC, GTS, JDE), EDI transactions, transportation/warehouse management systems
- MS Office (Word, Excel, Outlook)
Benefits
Comp & perks- Medical, dental, vision, health savings and flexible spending accounts
- Life and disability insurance
- Wellness resources
- Mental health support
- Disease management programs
- 401(k)
- Deferred compensation programs
- Financial counseling
- DailyPay
- Educational savings resources
- Paid time off
- Company holidays
- Educational assistance
- Parental leave
- Adoption assistance
- Backup care
- Caregiving support
- Employee assistance programs
- Commuter benefits
- Pet insurance
- Legal services
- Associate discount programs
- Bereavement, military, personal, family and medical leave, and jury duty leave
- Reward and recognition opportunities
- Competitive package of compensation and benefits programs
