Plastic Surgery Area Specialist

. Support PRS customers in the assigned region through high-touch remote service and proactive onsite engagement where needed .

Posted 9/30/2026full-timeRemote • United StatesJuniorMid-Level💰 $83,100 - $133,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in high-touch customer service, sales pipeline management, and data-driven analysis to drive customer engagement and product adoption. Proficient in CRM tools and Microsoft Office, with a strong focus on compliance and account management in the medical device industry.

Highest-signal resume keywords

Sales Pipeline ManagementHigh-Touch Customer ServiceCRM ProficiencyData AnalysisMedical Device Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementData AnalysisProduct EducationOrder FulfillmentAccount SetupLead QualificationProduct DemonstrationSales ReportingCustomer OnboardingCompliance Management

Soft Skills

CommunicationCollaborationProblem-SolvingAdvocacyTraining

Tools & Technologies

Salesforce.comMicrosoft OfficeCRM Platforms

Certifications & Qualifications

Bachelor’s DegreeCredentialing for Hospital Access

Industry Keywords

Medical DeviceCustomer EngagementTrade Show SupportAccount ManagementOn-Label Usage

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support PRS customers in the assigned region through high-touch remote service and proactive onsite engagement where needed
Resolve customer inquiries related to ordering, pricing, billing, and product education
Facilitate urgent order fulfillment, product returns, and account setup
Provide guidance on product selection, sizing, and on-label usage
Escalate customer issues and advocate for resolutions through internal channels
Lead implementation of the new eCommerce platform, customer onboarding, and online ordering adoption
Distribute product literature, collateral, and educational materials
Support regional trade show engagement, lead capture, follow-up, and post-event conversion
Communicate product updates, inventory changes, and ordering efficiencies with Marketing teams
Collaborate with Area Business Managers to prioritize sales activities and customer engagement
Support product demonstrations, in-servicing, and office staff training
Qualify inbound and outbound leads
Maintain and grow the sales pipeline and document activities in Salesforce.com
Conduct live and virtual meetings, product presentations, and follow-ups
Identify upsell and cross-sell opportunities
Generate and analyze sales reports to identify trends, gaps, and opportunities
Maintain accurate account records and use CRM tools to track performance and insights
Support monthly regional cadencing and quarterly business reviews
Ensure compliance with internal processes and documentation standards

Requirements

What you’ll need

Bachelor’s degree required; MBA or advanced degree desired
2+ years of sales or medical device experience
Experience in high-touch customer service or premium account management
Proficiency in Microsoft Office and CRM platforms
Strong analytical skills and ability to present data-driven insights
Willingness to relocate for future career advancement into field sales roles
Must meet credentialing and compliance requirements for hospital access
Ability to travel a minimum of 25%, including overnight stays

Benefits

Comp & perks

Comprehensive Total Rewards program
Reward and recognition opportunities
Competitive compensation and benefits programs
Learning, growth, and development opportunities
Workplace flexibility and work-life balance for applicable roles
COVID-19 testing may be available and/or required in some locations
Workplace accommodations considered pursuant to applicable law