Plastic Surgery Area Specialist

. Partner closely with the Area Business Manager and internal stakeholders to serve and advocate for Plastic and Reconstructive Surgery customers .

Posted 10/2/2026full-timeRemote • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer experience within the Plastic and Reconstructive Surgery sector, with strong capabilities in communication, organization, and project management. Proficient in resolving pricing discrepancies and facilitating product orders while maintaining high ethical standards.

Highest-signal resume keywords

Account ManagementCustomer ExperienceProject ManagementCommunication SkillsInterpersonal Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementPricing ContractsOrder FulfillmentProduct KnowledgeAnalytical Tools

Soft Skills

Outstanding CommunicationExceptional Organizational SkillsCreative SkillsSelf-StarterAbility to Multi-Task

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Plastic SurgeryReconstructive SurgeryCustomer AdvocacyTrade Show Follow-UpCompliance

About the role

Key responsibilities & impact

Partner closely with the Area Business Manager and internal stakeholders to serve and advocate for Plastic and Reconstructive Surgery customers
Own the PRS customer experience and meet customer needs through remote and onsite account management
Manage assigned PRS customer accounts in the US region
Interface with accounts via telephone, email, text/phone, and in person as needed
Route account inquiries to appropriate internal partners
Orient customers and new accounts on product ordering and payment processes
Establish new accounts and pricing contracts with internal partners
Resolve pricing discrepancies and establish or renew pricing contracts
Facilitate urgent and last-minute order fulfillment through trunk stock
Coordinate product returns and customer refunds or credits
Serve as product expert and respond to product inquiries
Advise accounts on product sizing and storage requirements according to instructions for use
Follow up on trade show leads and proactively reach out to new accounts
Fulfill product literature requests and distribute collateral and content
Connect billing issues with accounts receivable counterparts
Escalate customer issues for PRS leadership decisions
Use analytical tools to provide customer insights and track and plan performance
Participate in continued education and compliance around commercial execution

Requirements

What you’ll need

Bachelor’s degree required
Minimum of 2 years corporate environment experience required
High integrity and ethics
Outstanding communication skills
Exceptional organizational and creative skills
Strong interpersonal skills and demonstrated ability to build effective working relationships across company functional areas
Self-starter with ability to prioritize and multi-task in a fast-paced environment
Strong project management skills and ability to manage multiple tasks simultaneously
Ability to travel up to 40% domestically in the US, including overnights

Benefits

Comp & perks

Ability to travel (up to 40%) domestically in US, to include overnights
Remote and onsite account management arrangements
Continued education and compliance around appropriate commercial execution
Learning, growth, and professional development opportunities
Workplace accommodations considered pursuant to applicable law
Potential COVID-19 vaccination/testing support or requirements depending on role/location