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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Engineering and Quality Systems within regulated environments, with a strong focus on developing and delivering effective training programs. Capable of assessing organizational capability gaps and implementing continuous improvement initiatives to drive quality excellence.
Highest-signal resume keywords
Quality Engineering ExpertiseTraining Program DevelopmentCAPA KnowledgeFacilitation SkillsBilingual Training Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality SystemsProcess ValidationChange ControlRoot Cause AnalysisProblem SolvingTechnical WritingQuality MetricsTraining Effectiveness AssessmentContinuous ImprovementRegulatory Compliance
Soft Skills
Strong Communication SkillsInterpersonal SkillsOrganizational SkillsCoaching SkillsStakeholder Engagement
Certifications & Qualifications
Bachelor’s Degree in Life SciencesMBA or Equivalent Business Experience
Industry Keywords
Medical DevicePharmaceuticalBiologicsRegulated EnvironmentKaizenNonconformance ManagementDesign ControlsRisk ManagementAudit PreparationInspection Readiness
About the role
Key responsibilities & impact- Lead deployment of the Quality Excellence Academy across North America
- Design, develop, and deliver instructor-led, virtual, and blended learning programs
- Partner with process owners and subject matter experts to translate quality requirements into scalable learning solutions
- Assess organizational capability gaps and develop learning pathways, curricula, and development plans
- Serve initially as regional capability lead for Investigation Management, Root Cause Analysis, Problem Solving, and related quality disciplines
- Expand programs into Process Validation, Change Control, Technical Writing, and future strategic priorities
- Coach associates, leaders, and SMEs on technical expertise, decision-making, and quality-process application
- Support onboarding, role-based development, and targeted remediation programs
- Measure learning effectiveness through observations, assessments, performance metrics, and stakeholder feedback
- Drive adoption of standard methodologies, tools, and best practices across sites
- Partner with site Quality teams, Central Quality, Learning & Development, and business leaders
- Maintain governance and documentation for training programs and learning effectiveness activities
- Use data, quality metrics, inspection findings, and feedback to identify capability gaps and improvement opportunities
- Support CAPAs, effectiveness activities, and remediation plans
- Facilitate Kaizen events, structured problem-solving workshops, and continuous improvement initiatives
- Share best practices and lessons learned across sites
- Promote continuous learning, accountability, quality excellence, and operational effectiveness
Requirements
What you’ll need- Bachelor’s Degree in Life Sciences, Sciences, Engineering or a related field is required
- 5+ years of experience in a medical device, pharmaceutical or biologics regulated environment
- Demonstrated expertise in Quality Engineering and Quality Systems within a regulated industry
- Experience applying quality principles to improve product and process performance
- Experience delivering Quality or technical training in regulated settings, including instructor-led, virtual, and blended learning
- Working knowledge of CAPA, nonconformance management, change control, process validation, design controls, and risk management
- Experience coaching associates, SMEs, and leaders
- Experience developing and supporting training effectiveness activities using observations, feedback, metrics, and verification methods
- Strong facilitation, communication, and interpersonal skills
- Ability to engage diverse audiences, including senior leadership, in person and virtually
- Ability to work cross-functionally and influence stakeholders in a matrix organization
- Strong organizational skills and attention to detail
- Experience in problem solving, continuous improvement, and Kaizen
- Willingness to travel domestically and internationally approximately 25-50%
- Ability to deliver training in both English and Spanish
- Preferred experience supporting audit and inspection preparation, response readiness, or remediation activities
- MBA or equivalent business experience preferred
Benefits
Comp & perks- Medical coverage
- Health Savings Accounts
- Flexible Spending Accounts
- Dental coverage
- Vision coverage
- Hospital Care Insurance
- Critical Illness Insurance
- Accidental Injury Insurance
- Life and AD&D insurance
- Short-term disability coverage
- Long-term disability insurance
- Long-term care with life insurance
- Anxiety management program
- Wellness incentives
- Sleep improvement program
- Diabetes management program
- Virtual physical therapy
- Emotional/mental health support programs
- Weight management programs
- Gastrointestinal health program
- Substance use management program
- Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
- BD 401(k) Plan
- BD Deferred Compensation and Restoration Plan
- 529 College Savings Plan
- Financial counseling
- Baxter Credit Union (BCU)
- Daily Pay
- College financial aid and application guidance
- Paid time off (PTO), including all required State leaves
- Educational assistance/tuition reimbursement
- MetLife Legal Plan
- Group auto and home insurance
- Pet insurance
- Commuter benefits
- Discounts on products and services
- Academic Achievement Scholarship
- Service Recognition Awards
- Employer matching donation
- Workplace accommodations
- Adoption assistance
- Backup day care and eldercare
- Support for neurodivergent adults, children, and caregivers
- Caregiving assistance for elderly and special needs individuals
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Support for fertility, birthing, postpartum, and age-related hormonal changes
- Bereavement leaves
- Military leave
- Personal leave
- Family and Medical Leave (FML)
- Jury and Witness Duty Leave
- Incentives