Quality Excellence Capability Specialist

. Coordinate deployment of Quality Excellence Academy learning activities in alignment with regional plans and priorities .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $135,500 - $216,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating training activities and quality improvement initiatives within regulated environments, utilizing strong organizational skills and proficiency in Microsoft 365 tools. Capable of delivering effective training sessions and engaging diverse stakeholders across multiple locations and cultures.

Highest-signal resume keywords

Training CoordinationQuality Systems KnowledgeInstructor-Led Training DeliveryOrganizational SkillsBilingual Communication (Spanish)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DeliveryProcess ValidationRoot Cause AnalysisChange ControlCAPAQuality ImprovementAdult Learning PrinciplesFacilitationLearning Management SystemsProblem Solving

Soft Skills

Attention to DetailCommunication SkillsCross-Functional CollaborationCultural AdaptabilityStakeholder Engagement

Tools & Technologies

Microsoft 365Virtual Meeting PlatformsTraining Documentation ToolsScheduling SoftwareCollaboration Tools

Industry Keywords

Medical DevicePharmaceuticalBiologicsRegulated EnvironmentQuality AssuranceLearning and DevelopmentManufacturingInspection ReadinessAudit ReadinessContinuous Improvement

About the role

Key responsibilities & impact

Coordinate deployment of Quality Excellence Academy learning activities in alignment with regional plans and priorities
Partner with site Quality contacts to coordinate training needs, target audiences, schedules, delivery formats, language considerations, and logistical requirements
Maintain regional training calendars, site schedules, participant rosters, completion records, action logs, and other program documentation
Coordinate instructor and subject matter expert availability, virtual meeting logistics, training materials, room requirements, participant communications, and session follow-up
Co-lead instructor-led, virtual, and blended learning sessions
Deliver selected training sessions independently on an occasional basis after completing required qualification, preparation, and content familiarization
Support capability-building programs in Investigation Management, Root Cause Analysis, Problem Solving, Process Validation, Change Control, Technical Writing, and other quality priorities
Prepare and organize facilitator guides, participant materials, exercises, assessments, and supporting resources
Collect participant feedback and assessment results and summarize themes, issues, and improvement opportunities
Provide status updates on upcoming sessions, site readiness, participation, completion, scheduling risks, and follow-up actions
Partner with site Quality teams, regional Quality Excellence Capability Partners, Central Quality, Learning & Development, and business stakeholders
Maintain records associated with training delivery, learner participation, qualification, and effectiveness activities
Support training effectiveness activities through surveys, assessments, observations, stakeholder feedback, and follow-up tracking
Use training data, quality metrics, audit or inspection observations, and stakeholder feedback to identify recurring capability needs and scheduling priorities
Support onboarding, targeted remediation, CAPA-related learning activities, and other focused capability-building efforts
Assist with Kaizen events, structured problem-solving workshops, community-of-excellence activities, and sharing of best practices across sites
Identify opportunities to simplify coordination, improve the learner experience, strengthen documentation, and increase consistency across regions
Promote continuous learning, accountability, quality excellence, and operational effectiveness

Requirements

What you’ll need

Bachelor's Degree in Life Sciences, Sciences, Engineering, Education, Business, Operations, or a related field is required
3+ years of relevant experience in medical device, pharmaceutical, biologics, manufacturing, quality, learning and development, or another regulated environment
Experience coordinating training, projects, programs, events, or cross-functional activities involving multiple stakeholders, locations, or time zones
Working knowledge of regulated quality systems and quality processes such as CAPA, nonconformance management, investigations, change control, process validation, design controls, or risk management
Experience supporting or delivering instructor-led or virtual training, presentations, workshops, or other learning activities
Strong organizational and planning skills, with demonstrated attention to detail and the ability to manage multiple schedules, priorities, and follow-up actions
Strong written and verbal communication skills, with the ability to engage associates, facilitators, subject matter experts, and site leaders
Proficiency with Microsoft 365 tools used for scheduling, communication, tracking, collaboration, and presentation development
Ability to work effectively in a matrixed, cross-functional, and multicultural environment
Willingness to travel domestically and internationally as required, approximately 25%
Ability to communicate and deliver training in Spanish is preferred
Experience supporting teams or sites globally is preferred
Experience using a learning management system or maintaining controlled training records is preferred
Experience with adult learning principles, facilitation, learner engagement, or training effectiveness is preferred
Experience supporting audit readiness, inspection readiness, remediation, or quality improvement activities is preferred
Experience with problem-solving, continuous improvement, Lean, or Kaizen methods is preferred
Ability to adapt communication and coordination approaches across different cultures, languages, and organizational levels

Benefits

Comp & perks

Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Performance-based compensation and reward and recognition opportunities