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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Event Management, Sales Operations, and Marketing Operations, with a strong focus on data-driven administration and process improvement. Proficient in managing cross-functional coordination and maintaining CRM systems to enhance operational efficiency.
Highest-signal resume keywords
Event ManagementSales OperationsMarketing OperationsSalesforce CRMData-Driven Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event CoordinationContract ManagementBudget PlanningData ReportingProcess ImprovementInvoice ManagementExcel ProficiencyDashboard DevelopmentCRM WorkflowsCommercial Administration
Soft Skills
Attention to DetailProactive ApproachCollaboration SkillsOrganizational SkillsProblem-Solving
Tools & Technologies
SalesforceIHubMicrosoft OfficeExcelCRM Systems
Industry Keywords
HCP CoordinationSponsorship ManagementEthics & ComplianceCommercial AwarenessOperational Excellence
About the role
Key responsibilities & impact- Coordinate congresses, workshops, scientific dinners, and observerships across Germany, Switzerland, and Austria
- Coordinate with congress organizers, hospitals, HCPs/HCOs, booth builders, and external partners from planning through event close-out
- Manage event administration in iHub and related systems, including HCP/HCO setup, MPRs, PO requests, banking details, invoices, and manual invoicing
- Prepare and coordinate sponsorships, Educational Grants, MSAs, SOWs, Letters of Notification, and No-Fee agreements
- Support invoice review, contract follow-up, and cross-functional coordination with Ethics & Compliance, Accounting, and internal stakeholders
- Create and maintain Salesforce, contacts, participants, and DPNs
- Move recurring administrative processes from Excel-based tracking toward CRM- and data-driven workflows
- Develop dashboards, trackers, and reporting views for event participation, contract status, lead follow-up, process cycle times, and budget visibility
- Identify opportunities to simplify, automate, or standardize recurring Sales and Marketing processes
- Create and maintain event numbers and support Marketing and Sales budget planning, tracking, and reconciliation
- Connect Sales, Marketing, Finance, Ethics & Compliance, and external partners to ensure timely follow-up and clear ownership
- Improve operational ways of working and increase efficiency and transparency
Requirements
What you’ll need- Experience in Sales Operations, Marketing Operations, Event Management, Commercial Administration, or a similar business environment
- Strong commercial awareness and structured, organized working style
- Advanced Microsoft Office skills, particularly Excel
- Experience with Salesforce or another CRM system is highly desirable
- Strong interest in data-driven administration, reporting, and analytics
- Focus on continuous process improvement and operational excellence
- Fluent in German and English
- Proactive, self-driven, and ownership-oriented
- Strong attention to detail and high level of accuracy
- Hands-on, solution-oriented approach
- Ability to manage multiple priorities effectively and reliably
- Strong collaboration skills across Sales, Marketing, Ethics & Compliance, Finance, and external partners
- Ability to identify risks and issues early and address them proactively
Benefits
Comp & perks- Comprehensive Total Rewards program
- Reward and recognition opportunities
- Competitive compensation and benefits programs
- Learning, growth and development opportunities
- In-person collaboration culture supporting learning, progress, and success