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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management within the medical device industry, focusing on implementation, change management, and customer engagement. Proficient in leading cross-functional teams and managing complex projects while ensuring quality and regulatory compliance.
Highest-signal resume keywords
Project ManagementPMP CertificationLaboratory Information Systems (LIS)Lean MethodologiesSoftware Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningChange ManagementImplementation SupportLaboratory Automation TechnologiesMicrobiology WorkflowsHealthcare IT EnvironmentsSoftware CustomizationApplication DeploymentContinuous ImprovementRisk Management
Soft Skills
Customer EngagementCommunication SkillsStakeholder ManagementTeam CollaborationProblem Solving
Tools & Technologies
MS Office SuiteSalesforceServiceMax
Certifications & Qualifications
PMP CertificationLean Black Belt Certification
Industry Keywords
Medical Device IndustryClinical Lab ExperienceLaboratory OperationsProject GovernanceQuality Objectives
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Develop and execute comprehensive project plans across the implementation lifecycle
- Lead pre-installation site planning, customer engagement, change management, LIS connectivity, implementation support, and customer training
- Serve as the primary liaison between Waters and customer stakeholders
- Collaborate with Manufacturing, Sales, Marketing, and Clinical Professional Services teams
- Maintain implementation dashboards and track project milestones
- Identify risks and communicate project progress and outcomes to stakeholders
- Allocate resources, manage timelines, and track milestones for customer projects
- Lead implementation activities and ensure deliverables are completed on schedule and within scope
- Establish customer expectations for technical implementation and organizational change management
- Design programs supporting long-term success of laboratory automation implementations
- Transition project ownership to customers upon project acceptance
- Manage LIS connectivity solutions and software customizations
- Support software integration, application deployment, and change management initiatives
- Monitor project governance, performance, budgets, quality objectives, communication plans, and organizational goals
- Lead technical and operational implementation programs using Lean, continuous improvement, and change management principles
- Ensure contractual performance commitments and workflow objectives are achieved
- Capture and communicate customer insights, lessons learned, and market feedback
- Travel across Canada, mainly western provinces, to customer sites
Requirements
What you’ll need- University degree (Molecular Diagnostic or Microbiology preferred)
- Minimum of 5 years of progressive project management experience within the medical device industry
- Experience successfully leading cross-functional projects from initiation through implementation while meeting quality, regulatory, timeline, and business priorities
- PMP Certified
- Demonstrated fluency in English, including strong written, verbal, and reading comprehension skills
- Proficient with MS Office Suite: Word, Excel, PowerPoint
- Proven experience leading complex implementation projects and large-scale change management initiatives
- Knowledge of laboratory automation technologies, microbiology workflows, and laboratory operations
- Experience with Laboratory Information Systems (LIS), software integration, and healthcare IT environments
- Familiarity with Lean and continuous improvement methodologies
- Minimum of 2 years of experience in a Clinical Lab is desirable
- Lean Black Belt Certification is desirable
- Fluent in French is desirable
- Proficiency with Salesforce and/or ServiceMax
- Must reside in British Columbia, Alberta, or Ontario
- Must reside near a major airport
- Requires approximately 50% travel across Canada, mainly western provinces
- Travel may include nights and some weekends
Benefits
Comp & perks- Face-to-face collaboration culture supporting learning, progress, and success
- Learning, growth, and professional development opportunities
- Equal opportunity employment