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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy automation solutions, medication management, and workflow optimization, with a strong focus on enhancing customer experience and strategic consulting. Proven ability to analyze complex workflows, redesign processes, and mentor teams to achieve operational excellence.
Highest-signal resume keywords
Pharmacy Automation SolutionsMedication Management WorkflowsCustomer Experience OptimizationLean Six Sigma CertificationRetail/Outpatient Pharmacy Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow DesignComplex Customer AssessmentsStrategic Roadmap DevelopmentClinical ConsultingProject Management
Soft Skills
Dynamic Presentation SkillsExcellent Business Writing SkillsMentoring
Tools & Technologies
BD Pharmacy Automation Dispensing Solution
Certifications & Qualifications
Lean Six Sigma CertificationAdvanced Degree in Pharmacy Automation
Industry Keywords
Healthcare OperationsPharmacy AutomationLong-Term Care ExperienceSupply Chain WorkflowsRegulatory Compliance
About the role
Key responsibilities & impact- Provide end-to-end solution management for pharmacy automation and outpatient pharmacy portfolios
- Prioritize customer experience from pre-sales through post-implementation
- Consult with customers on implementation and optimization of retail, ambulatory, and long-term care pharmacy automation solutions
- Perform complex customer current-state assessments and create compelling future-state cases aligned with strategic objectives
- Analyze medication management and supply chain workflows
- Identify inefficiencies, patient/provider safety concerns, revenue augmentation, cost reduction, regulatory non-compliance, and drug diversion opportunities
- Redesign workflows and recommend practice changes and BD solutions
- Provide clinical consulting support and develop customer-specific strategic BD solution roadmaps
- Remain engaged as the strategic point of contact throughout the customer lifecycle
- Collaborate with Sales, Marketing, Product Research and Development, Interface, Implementation and Support, Customer Advocacy, and Training teams
- Provide clinical input for new product development and software enhancements
- Support implementation and ensure customers optimize solutions to achieve strategic goals
- Handle multiple projects, prioritize tasks, and work independently in remote office situations
- Mentor internal staff on best demonstrated practices
Requirements
What you’ll need- Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, Industrial Engineering or a related field required
- Minimum of 5 years of experience in healthcare or pharmacy related operations required
- Must be based in CO, NM, AZ, CA, NV, OR, WA, MN, ID, WY, or UT
- Up to 75% travel required, including nights and some weekends
- Lives within 1 hour to a major airport
- Must possess and maintain a valid state-issued driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards
- Long-term care experience preferred
- Advanced degree or certifications in pharmacy automation are a plus
- Lean six sigma certification preferred
- Experience with healthcare industry, medication management, pharmacy and materials management workflows, and BD’s pharmacy automation dispensing solution
- Background in retail/outpatient pharmacy operations/workflow design
- Dynamic presentation skills and excellent business writing skills
Benefits
Comp & perks- Comprehensive Total Rewards program
- Reward and recognition opportunities
- Competitive compensation and benefits programs
- Learning, growth, and development opportunities
- Flexibility and work-life balance
- Equal opportunity employment
- COVID-19 workplace accommodations considered pursuant to applicable law