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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan management activities, financial analysis, and credit risk management while maintaining strong organizational skills and effective communication in a bilingual environment.
Highest-signal resume keywords
Bachelor's Degree In Business AdministrationFinancial AnalysisCredit Risk ManagementCommercial Lending ProductsBilingual In English And French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ManagementFinancial Statement ReviewRisk Mitigation SolutionsService Request ProcessingAnnual ReviewsCredit Risk PrinciplesInsurance AdministrationInsurance Compliance
Soft Skills
Organizational SkillsPrioritization SkillsAdaptabilityIndependent WorkEffective Communication
Tools & Technologies
Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Financial Services SectorLoan PortfoliosOperational ProcessesBDC Audit PoliciesRegulatory Changes
About the role
Key responsibilities & impact- Complete low- and medium-complexity loan management activities and monitor outstanding file items according to BDC audit policies and procedures
- Prepare and issue client communications related to loan changes, including interest rate renewals and partial prepayments
- Process simple service requests and annual reviews for loan files with balances of $350,000 or less
- Review financial statements and perform financial analysis to identify and address potential credit or risk concerns
- Follow up on and process property tax payments for clients
- Act as a resource for insurance-related inquiries and ensure insurance requirements are renewed within required timelines
- Review low- and medium-complexity service requests and recommend risk-mitigation solutions with Credit Risk Management, Business Centres, and internal partners
- Maintain effective working relationships with Business Centre employees, colleagues, and internal stakeholders
- Stay current on policy, procedure, operational process, credit trend, and regulatory changes affecting the portfolio
- Monitor automated processes, ensure service quality, and resolve operational issues
- Support BDC’s commitment to reliable, risk-conscious service for Canadian entrepreneurs
Requirements
What you’ll need- Bachelor’s degree in Business Administration or a related field
- 2 to 3 years of experience in the financial services sector
- Knowledge of commercial lending products, services, policies, and procedures
- Knowledge of credit risk management principles and practices
- Experience reviewing financial statements and conducting financial analysis
- Ability to identify and address risk-related issues proactively
- Strong organizational and prioritization skills with the ability to manage high-volume workloads and meet deadlines
- Ability to work independently and accurately in a fast-paced environment
- Demonstrated adaptability in a changing operational environment
- Proficiency with Microsoft Office applications, including Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Bilingual in English and French
- Knowledge of or experience in insurance administration, insurance operations, or insurance compliance
- Experience supporting loan portfolios in a banking or commercial lending environment
- Experience processing service requests, annual reviews, or loan maintenance activities within a financial institution
Benefits
Comp & perks- Flexible and competitive benefits
- Employee Savings and Investment Plan with employer matching of voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Offices closed from December 25 to January 1
- Hybrid work model
- Opportunities for learning, training and development