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About the role
Key responsibilities & impact- Provide high-quality client service to the BDC Financing team
- Resolve basic client questions and inform senior levels of complex cases
- Support the business development team and business center manager
- Respond promptly, accurately, and professionally to existing and potential clients
- Prepare client letters, letters of intent, letters of offer, mandates, proposals, and contracts
- Enter accurate information into the system and ensure required documents, conditions, forms, signatures, and follow-up are completed
- Identify funding opportunities and develop innovative value-adding solutions for client needs
- Conduct pre-qualification and risk rating assessments for existing and potential BDC Financing clients
- Organize branch marketing events, campaigns, and activities
- Prepare marketing communications and provide on-site logistical support
- Perform administrative tasks and provide support to the team
Requirements
What you’ll need- Bachelor degree in Business Administration, College diploma in accounting or an attestation of college studies
- Between 1 to 3 years experience in a similar role
- Experience with payables and receivables is considered an asset
- Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
- Strong organizational skills and ability to prioritize and deal with various situations at all times
- Ability to communicate effectively through email and in person, including during meetings
- Ability to work independently and meet tight deadlines
- Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
- Working knowledge of MS Office (Word, Excel, Outlook, One Note, Teams)
- Access to a vehicle and a valid driver’s license may be required
- Bilingualism in French and English is a requirement
- Position requires working in an office environment a minimum 3 days per week
Benefits
Comp & perks- Flexible and competitive benefits
- Employee Savings and Investment Plan with BDC matching part of voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Offices closed from December 25 to January 1
- Hybrid work model
- Opportunities for learning, training and development