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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, business development, and credit analysis, with a strong focus on achieving financial goals and providing high-quality client service. Proficient in developing and implementing marketing strategies tailored to small business needs while maintaining compliance with credit policies.
Highest-signal resume keywords
Client Relationship ManagementBusiness DevelopmentCredit AnalysisNegotiation SkillsBilingual Communication (English and French)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit JudgmentLoan Proposal PreparationFinancial AnalysisMarket Strategy DevelopmentSales Skills
Soft Skills
Organizational SkillsTime ManagementInterpersonal SkillsTeam CollaborationCommunication Skills
Certifications & Qualifications
Bachelor's Degree in CommerceBachelor's Degree in Business Administration
Industry Keywords
Small BusinessClient RetentionEntrepreneurshipBDC Products and ServicesUnderserved Markets
About the role
Key responsibilities & impact- Maintain relationships with clients in the small and stable business segment by phone or electronically to promote business development and client retention
- Develop and implement client growth and retention strategies to build a long-term profitable loan portfolio
- Provide high-quality client service
- Identify and develop new business opportunities for financing and consulting services
- Work as a team to provide outstanding client service and ensure smooth work sharing
- Develop and implement individual and group marketing plans consistent with VBC-Connect portfolio strategy and goals
- Achieve financial goals related to expected loss rate, profitability, revenue growth and customer retention
- Use credit judgment to ensure loan proposals are high quality, acceptable risk and meet established standards
- Analyze, negotiate and prepare loan proposals through credit analysis, due diligence and sound account management practices
- Maintain awareness of changes in policies, procedures and processes
Requirements
What you’ll need- Bachelor's degree in Commerce or Business Administration
- Proven sales skills and passion for entrepreneurship
- Strong organizational and time management skills to manage a high volume of client relationships
- Talent in business development and client relationship management
- Ability to make sound credit decisions and a general understanding of credit policies and practices
- Ability to identify business opportunities for entrepreneurs who will benefit from BDC's unique suite of services
- Knowledge of BDC products, services, policies and procedures
- Excellent negotiation skills and a focus on results
- Team player with a good understanding of the dynamics of small business and underserved markets
- Strong interpersonal and communication skills
- Excellent written and spoken communication in English and French
Benefits
Comp & perks- Flexible and competitive benefits
- Employee Savings and Investment Plan with employer matching of voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Offices closed from December 25 to January 1
- Hybrid work model
- Opportunities for learning, training and development