Client Success Manager

Be Global E-commerce Corporation

. Ensure the long-term success of clients in North America .

Posted 10/23/2026full-timeNew York • United StatesJuniorMid-Level💰 $65,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and business acumen to drive international eCommerce sales growth and client retention. Proven ability to develop strategic insights and manage multiple accounts while effectively communicating with C-level executives.

Highest-signal resume keywords

ECommerce Sales GrowthClient Relationship ManagementAnalytical SkillsStrategic Insights DevelopmentSEO and SEM Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRevenue Growth StrategiesMarket Data TrendsAccount ManagementBusiness Review SchedulingPerformance MonitoringProblem SolvingFinancial ExperienceMarketing StrategiesCross-Functional Collaboration

Soft Skills

Strong Communication SkillsTeam CollaborationAdaptabilityOrganizationTime Management

Certifications & Qualifications

Bachelor’s DegreeMBA Preferred

Industry Keywords

Client SatisfactionC-Level EngagementInternational Business PerformanceGrowth OpportunitiesTargeted Display MarketingMobile MarketingVideo MarketingSocial Media Marketing

About the role

Key responsibilities & impact

Ensure the long-term success of clients in North America
Achieve sales retention and revenue growth, increase conversion, and enhance customer satisfaction
Develop long-term relationships with assigned clients and connect with key business executives and stakeholders
Provide clients with strategic insights based on performance and market data trends
Liaise between clients and cross-functional internal teams to ensure timely and successful delivery according to client needs
Drive international eCommerce sales growth and client retention while maintaining strong client satisfaction
Develop trusted advisor relationships with key accounts, mainly C-level executives
Manage analytics and reporting to improve visibility into international business performance and growth opportunities
Improve eCommerce revenue growth through customer satisfaction and responsiveness by anticipating customer needs
Leverage data to develop market-leading strategies driving incremental revenue growth for key accounts
Work with senior retail executives to build, launch, and execute global growth strategies and marketing decisions
Act as an internal stakeholder for product enhancement initiatives supporting key accounts’ long-term cross-border success
Monitor account plan execution and take corrective actions as needed
Schedule and conduct business reviews to identify growth opportunities and make data-driven strategic recommendations

Requirements

What you’ll need

Bachelor’s Degree preferred, MBA an advantage
2+ years’ experience
Strong analytical skills
Strong business and financial experience
Ability to work effectively as part of a team and independently
Ability to effectively solve problems
Creative and able to adapt quickly to change
Strong written and verbal communication skills
Strong organization and time management
Proven abilities to manage multiple accounts at a time
Familiar with SEO, SEM, Social Media, targeted display, mobile, and video marketing strategies
Proven track record of exceeding expectations
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level