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Technical Account Manager
Bear Robotics. Lead the full project lifecycle for unmanned forklift deployments, from kick-off through completion reporting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading unmanned forklift and automation projects, with a strong focus on project management, system integration, and customer requirement analysis. Proficient in collaborating with diverse stakeholders and providing technical support throughout the project lifecycle.
Highest-signal resume keywords
Project ManagementUnmanned Forklift DeploymentSystem IntegrationPMP CertificationRobotics Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Lifecycle ManagementCustomer Requirement AnalysisIntegration with PLCIntegration with WMSIntegration with MES2D/3D CAD Drawing InterpretationRoboticsLogistics AutomationFactory AutomationBasic Understanding of SLAM
Soft Skills
Strong Communication SkillsInterpersonal SkillsCollaboration
Tools & Technologies
PLCWMSMESLiDAR2D/3D Vision Sensors
Certifications & Qualifications
PMP Certification
Industry Keywords
Unmanned ForkliftsAMRAGVLogisticsManufacturing Automation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead the full project lifecycle for unmanned forklift deployments, from kick-off through completion reporting
- Analyze customer requirements and translate them into project plans, Work Breakdown Structures, and deployment timelines
- Own project timelines and milestones to ensure on-time delivery across customer sites
- Lead robot setup, testing, validation, and integration with PLC, WMS, and MES systems
- Coordinate with development and sales teams, manufacturers, ODM vendors, customers, SI partners, and on-site operations
- Provide on-site or remote deployment support, including extended assignments of 2+ months
- Serve as the primary technical point of contact throughout the project lifecycle
- Monitor deployment performance, troubleshoot operational issues, and recommend improvements
- Collect and synthesize field and customer feedback for sales and development teams
- Prepare completion reports and structured deployment documentation
Requirements
What you’ll need- Experience in executing projects related to Unmanned forklifts or AMR (Autonomous Mobile Robots) or AGV (Automated Guided Vehicles)
- Experience leading or executing the full project lifecycle: kick-off, implementation, on-site setup, commissioning, final inspection, and completion reporting
- 2+ years of Project Management (PM) experience in System Integration (SI), solutions, or logistics/manufacturing automation
- Proven track record of analyzing customer requirements and successfully leading projects
- Strong communication and interpersonal skills to collaborate effectively with diverse stakeholders
- Ability and willingness to travel for long-term assignments (2+ months) to other US states or neighboring North American countries
- Experience in automation projects, including Robotics, Logistics Automation, and Factory Automation
- Experience integrating upper-level systems such as PLC, WMS, and MES
- Basic understanding of SLAM, Navigation, LiDAR, and 2D/3D vision sensors
- PMP certification or equivalent formal project management experience
- Ability to read and interpret 2D/3D CAD drawings
- Proficient English communication skills
- Korean language proficiency is preferred
- Bachelor’s degree in Engineering, Computer Science, Robotics, or a related field (or equivalent experience)
- Ability to occasionally lift and transport up to 80 lbs of hardware or robot equipment
- Comfortable working in warehouse or industrial environments
- Prolonged periods of sitting at a computer and participating in virtual calls
Benefits
Comp & perks- HDHP & PPO Medical plan options
- Dental/Vision
- 401K & Roth Match options
- Stock Options
- 4 Months Parental Leave
- STD/LTD Life insurance
- Employee Assistance Programs
- Fitness Reimbursement
- Provided Daily Lunch
- Free Snacks / Beverages
- Work Schedule flexibility
- Cell phone / internet reimbursement
- Employee bonus programs
- Discretionary annual performance bonus