Bear Robotics

Technical Account Manager

• Lead the full project lifecycle for unmanned forklift deployments, from kick-off through completion reporting
• Analyze customer requirements and translate them into project plans, Work Breakdown Structures, and deployment timelines
• Own project timelines and milestones to ensure on-time delivery across customer sites
• Lead robot setup, testing, validation, and integration with PLC, WMS, and MES systems
• Coordinate with development and sales teams, manufacturers, ODM vendors, customers, SI partners, and on-site operations
• Provide on-site or remote deployment support, including extended assignments of 2+ months
• Serve as the primary technical point of contact throughout the project lifecycle
• Monitor deployment performance, troubleshoot operational issues, and recommend improvements
• Collect and synthesize field and customer feedback for sales and development teams
• Prepare completion reports and structured deployment documentation