Account Manager

. Own the commercial relationship with the existing customer base .

Posted 10/23/2026full-timeRemote • United StatesJunior💰 $70,000 - $90,000 per yearWebsite

Key responsibilities & impact

Own the commercial relationship with the existing customer base
Lead expansions, upgrades, renewals, and pricing
Move Enterprise and non-Enterprise customers to the right plan as they grow
Run proactive expansion against a quarterly revenue target
Lead the renewal cycle with annual-plan customers in partnership with Customer Success
Lead revenue-recovery initiatives and customer communications for delinquent churn and win-back campaigns
Prepare custom quotes for customers as needed
Partner closely with customers to understand their needs, drive growth and upgrades, and prevent churn
Identify commercial opportunities within the existing customer base
Own, build, and test AI-powered workflows and automations for the Account Management function
Share AI workflow initiatives and their business impact with leadership and the team

What you’ll need

Candidates must be based in the U.S. and open to time zones
1–3+ years in account management or sales at a high-growth B2B SaaS company, owning a book of business and its revenue number
Proven track record growing revenue within an existing customer base
High degree of comfort working with existing customers on product use, renewals and pricing
Strong commercial judgment
Self-starter mentality, eager to uncover new growth opportunities
Hands-on experience building with AI tools (e.g., Claude, ChatGPT, automation platforms), including custom workflows, agents, dashboards or reporting
Commercial acumen aligned with broader business goals and a customer-first mindset
Comfortable working autonomously in ambiguous, fast-paced environments
Clear and concise verbal and written communication
Ability to develop cohesive, data-driven narratives verbally and in writing
Rigorous attention to detail
Creator economy or SaaS experience is a plus

Comp & perks