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Behavioral Health Works, Inc.

ABA Scheduling Coordinator, Spanish Preferred

Behavioral Health Works, Inc.

. Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while effectively managing scheduling and data entry tasks. Proficient in utilizing scheduling software and Google Workspace to enhance client and therapist coordination.

Highest-signal resume keywords
Scheduling Software ProficiencyGoogle Workspace FamiliarityStrong Verbal CommunicationData Entry AccuracyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryScheduling ManagementOutbound CallingAppointment CoordinationClient Utilization Maximization
Soft Skills
Organizational SkillsAttention to DetailProactive Problem-SolvingInterpersonal CommunicationAbility to Work Under Pressure
Tools & Technologies
Google ChatGoogle CalendarCentral ReachGoogle Gmail
Industry Keywords
ABA Therapy CoordinationClient Relationship ManagementAdministrative SupportFast-Paced Environment

About the role

Key responsibilities & impact
  • Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules
  • Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes
  • Ensure accurate data entry and updates in the scheduling system to reflect changes in appointments, availability, and client needs
  • Handle multiple communication channels efficiently, prioritizing tasks and keeping operations running smoothly
  • Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication
  • Collaborate with the administrative team to resolve scheduling conflicts or gaps
  • Assist with other administrative duties as needed
  • Maximize client utilization, minimize cancellations and service gaps, coordinate makeup sessions, and maintain consistent communication with families, therapists, and clinical teams

Requirements

What you’ll need
  • Must be willing to work 7am-4pm Eastern Standard Time Zone
  • Comfortable and confident making outbound calls, including cold calling or follow-ups
  • Strong verbal and written communication skills, especially via email and Google Chat
  • Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred
  • Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), and Central Reach
  • Ability to learn new systems quickly
  • Capable of handling multiple schedules and updates with precision and attention to detail
  • Able to stay calm and organized in a fast-paced, ever-changing environment
  • Proactive approach to problem-solving and ability to work well with others

Benefits

Comp & perks
  • Flexible schedules
  • Health, Dental, Chiropractic, and Vision Insurance
  • Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance
  • 401(k)
  • Pet Insurance Discounts
  • Paid Time Off
  • Company Paid Holidays (6 fixed, 3 floating)
  • Professional Development Assistance
  • Referral Program
  • Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include: National University, California Southern University, Vanguard University, Capella University, Purdue Global, and William James College.