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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer relationship management skills, with a focus on delivering accurate commercial support and maintaining detailed administration in CRM and ERP systems. Proven ability to collaborate across teams and manage multiple tasks while providing exceptional service to customers.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Service SkillsCRM/ERP ProficiencySales ForecastingProblem-Solving Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementOrder AdministrationQuotation ManagementLead QualificationSales Pipeline Development
Soft Skills
Excellent CommunicationOrganizational SkillsAttention to DetailAgility and FlexibilityCollaboration Skills
Tools & Technologies
CRM SystemsERP Systems
Certifications & Qualifications
Bachelor’s Degree in BusinessBachelor’s Degree in MarketingBachelor’s Degree in Management
Industry Keywords
Commercial OperationsCustomer-Facing EnvironmentSales SupportSupply Chain Coordination
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Drive sales for basic customers
- Deliver fast, accurate commercial and service support across the full enquiry-to-cash process
- Manage sales enquiries, quotations and orders for basic customers
- Build and maintain strong customer relationships by understanding customer needs, applications and market context
- Provide end-to-end commercial and service support for other customer segments
- Respond to queries, resolve day-to-day issues and follow up on orders
- Coordinate with departments across the supply chain
- Maintain complete and accurate customer, pricing and order administration in CRM and ERP systems
- Support monthly sales forecasting with timely insights
- Collaborate with external sales, technical, planning and production teams to remove roadblocks and improve service performance
- Identify, qualify and prioritize leads and prospects
- Develop opportunities and maintain a healthy sales pipeline
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Management or related field
- Minimum 3 years of inside sales, customer service or commercial operations experience
- Proven experience working with customers in a commercial, sales, or customer-facing environment
- Excellent communication and organizational skills
- Commercial mindset with the ability to spot and convert opportunities
- High accuracy, attention to detail and disciplined data handling
- Proficiency with CRM/ERP tools
- Strong problem-solving abilities and sound judgement for resolving issues
- Ability to collaborate effectively while managing multiple tasks and stakeholders
- Ability to be agile and flexible when shifting focus and prioritizing tasks and colleagues
- Ability to manage a high volume of administrative tasks with strong attention to detail
Benefits
Comp & perks- Bekaert is committed to diversity and an inclusive work environment
- Opportunities for personal growth
- Opportunity to work on innovative solutions and sustainable practices
- Opportunity to work with a global company of over 19,000 employees and 75 nationalities