Solution Consultant – R&D

Benchling

. Partner with account executives, solution consultant peers, and leadership to create account and deal strategies .

Posted 10/22/2026full-timeTarrytown • New York • United StatesMid-LevelSenior💰 $119,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in crafting solutions based on scientific data modeling and industry best practices, with a strong ability to engage and influence stakeholders in complex enterprise IT environments. Proven experience in customer-facing roles, particularly in pre-sales settings, with a focus on building trusted relationships with scientific buyers.

Highest-signal resume keywords

PhD In BiologyScientific Data ModelingCustomer Engagement ProcessesPre-Sales ExperienceLIMS Or ELN Software

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModelingSolution CraftingScientific Software DemonstrationResearch Technology UnderstandingCustomer Needs Analysis

Soft Skills

Trusted-Advisor Relationship BuildingPersuasive Presentation SkillsMentoringCollaboration

Tools & Technologies

LIMSELNResearch InstrumentsReagents

Industry Keywords

BiotechnologyMolecular BiologyGeneticsBioengineeringBiopharma

About the role

Key responsibilities & impact

Partner with account executives, solution consultant peers, and leadership to create account and deal strategies
Plan customer engagements that lead to compelling solutions
Manage organized discovery sessions to uncover customer needs, requirements, decision criteria, and key business issues
Craft solutions based on Benchling capabilities, industry best practices, and standard R&D functions
Develop data models and processes that map to customer science and fit existing technology landscapes
Present and demonstrate solutions persuasively to prospects and customers
Manage customer questions and objections and resolve concerns
Present solutions competitively, including awareness of build-in-house alternatives
Engage with product management to provide insight into prospect and customer needs and industry trends
Influence the product roadmap for market success and clarify the roadmap for customers
Create reusable solutions, content, and training for key areas
Work with the extended team to support knowledge sharing and success
Mentor and partner with other solution consultants
Serve as a primary solution lead for large customers and prospects in complex enterprise IT environments

Requirements

What you’ll need

PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field
Minimum of 4 years of work experience, ideally customer facing
Experience with scientific/informatics software such as LIMS or ELN preferred
Experience demonstrating scientific software in a pre-sales setting highly desired
Ability to model scientific data and craft solutions based on product knowledge and industry best practices
Experience demonstrating and supporting research instruments, reagents or software desired
Understanding of research technology generally adopted by biopharma companies
Ability to quickly implement new customer engagement processes
Ability to establish trusted-advisor relationships with scientists and pitch to scientific buyers
Willingness to travel to customer sites 25–30%
Must be based in or very near Tarrytown, NY for regular customer onsite visits

Benefits

Comp & perks

Equity
Commission plan
Health insurance
Dental insurance
Vision insurance
401(k) with employer match
Wellness benefits
Commuter benefits
Flexible hybrid work arrangement
AI-focused exercise or discussion during the interview process