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Field Service/Installation Technician
Benco Dental. Provide hands-on support to customers in the field .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong mechanical and technical expertise, with a focus on customer service and training. Proficient in using Windows-based programs and capable of providing hands-on support and solutions in the field.
Highest-signal resume keywords
Mechanical ExperienceHVAC ExperiencePneumatics ExperienceCustomer Service SkillsTechnical Training in Bio-Medical or Electronics Field
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical ExperienceHVAC ExperiencePneumatics ExperienceTechnical TrainingProblem Solving SkillsComputer ProficiencyOrganizational Skills
Soft Skills
Exceptional Communication Skills
Tools & Technologies
Power ToolsWindows-Based Programs
Certifications & Qualifications
High School Diploma or EquivalentValid Driver’s License
Industry Keywords
Customer-Focused SolutionsField SupportMaintenance and Repair ServicesFrequent TravelMilitary ExperienceSoftware/Hardware Experience
About the role
Key responsibilities & impact- Provide hands-on support to customers in the field
- Provide maintenance and repair services in the field
- Offer customer-focused solutions beyond repairs and maintenance
- Train staff on using equipment
- Train customers on using equipment
- Travel frequently to customer sites, typically daily
- Use power tools occasionally
Requirements
What you’ll need- Computer proficiency, including knowledge of Windows-based programs
- Organizational skills
- Problem solving skills
- Exceptional communication skills
- Mechanical or Technical experience/education
- Electrical, Customer service, Military, or Software/hardware experience
- Pneumatics experience
- HVAC experience
- High School Diploma or equivalent
- Valid driver’s license and clean driving record (Required)
- Technical training in the bio-medical or electronics field (Preferred)
- Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
- Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
- Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
- Able to work in tight spaces
- Frequent travel to customer sites (daily)
- Occasional use of power tools
Benefits
Comp & perks- Excellent Compensation Packages
- Medical, Dental and Vision Benefits Effective on Day 1
- 401k Package Effective on Day 1
- Paid Time Off Program
- Profit Sharing
- Associate Discounts and Community Giveback Programs
- College Tuition Savings Program
- Caring Family Culture Toward all Associates
- Certified as a FORTUNE Great Place to Work
- Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
- Family owned for 95+ years
- Career development
- Equal opportunity and affirmative action employer