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Benco Dental

Field Service Technician

Benco Dental

. Provide hands-on support to customers in the field .

Posted 11/10/2026full-timeCedar Rapids • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong mechanical and technical expertise, with proficiency in HVAC and pneumatics. Capable of providing exceptional customer service and training while effectively managing travel and physical demands of the role.

Highest-signal resume keywords
Mechanical ExperienceHVAC ExperiencePneumatics ExperienceCustomer Service SkillsTechnical Training

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical ExperienceElectrical ExperienceSoftware ExperienceWindows ProficiencyProblem Solving Skills
Soft Skills
Organizational SkillsExceptional Communication Skills
Tools & Technologies
Power Tools
Certifications & Qualifications
High School DiplomaValid Driver's License
Industry Keywords
Customer-Focused SolutionsField SupportMaintenance ServicesTraining StaffDriving Dentistry Forward

About the role

Key responsibilities & impact
  • Provide hands-on support to customers in the field
  • Provide maintenance and repair services out in the field
  • Offer customer-focused solutions beyond repairs and maintenance
  • Train staff on using equipment
  • Train customers on using equipment
  • Travel frequently to customer sites on a daily basis
  • Use power tools occasionally
  • Support Benco Dental’s mission of Driving Dentistry Forward

Requirements

What you’ll need
  • Computer proficiency, including knowledge of Windows-based programs
  • Organizational skills
  • Problem solving skills
  • Exceptional communication skills
  • Mechanical or Technical experience/education
  • Electrical, Customer service, Military, or Software/hardware experience
  • Pneumatics experience
  • HVAC experience
  • High School Diploma or equivalent
  • Valid driver’s license and clean driving record (Required)
  • Technical training in the bio-medical or electronics field (Preferred)
  • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
  • Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
  • Able to work in tight spaces
  • Willingness and ability to travel frequently to customer sites daily
  • Ability to occasionally use power tools

Benefits

Comp & perks
  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package Effective on Day 1
  • Paid Time Off Program
  • Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
  • Family owned for 95+ years
  • Career development
  • Equal opportunity and affirmative action employer