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Benefact Group

Account Manager

Benefact Group

. Support the management and growth of key insurer relationships .

Posted 11/4/2026full-timeNewcastle upon Tyne • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship management and analytical skills to support insurer partnerships and drive commercial performance. Proficient in coordinating projects and stakeholder communications while maintaining governance and compliance within the insurance sector.

Highest-signal resume keywords
Relationship ManagementAnalytical SkillsProject CoordinationStakeholder ManagementInsurance Market Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisPerformance MonitoringReport PreparationBusiness Case DevelopmentProduct Development
Soft Skills
Communication SkillsOrganizational SkillsCollaborationConfidence in Presentations
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Office
Certifications & Qualifications
Cert CII
Industry Keywords
UK Commercial Insurance MarketInsurer Trading ModelsGovernanceRisk ManagementClaims Management

About the role

Key responsibilities & impact
  • Support the management and growth of key insurer relationships
  • Analyse trading, claims, profitability and performance data to identify opportunities and risks
  • Coordinate insurer governance, reporting, action plans and stakeholder communications
  • Assist in the development, launch and enhancement of insurance products and propositions
  • Prepare insight, business cases and presentations to support strategic decision-making
  • Monitor performance against commercial objectives and help drive improvement initiatives
  • Work with underwriting, claims, sales and product teams to deliver successful insurer outcomes
  • Support insurer activation, training and business engagement activities
  • Maintain accurate records, controls and governance processes across insurer agreements and commercial arrangements
  • Support management of key insurer partnerships and help drive commercial performance, product development and strategic initiatives

Requirements

What you’ll need
  • Relationship / Account / Client Management experience within either an insurance company or broker
  • Good knowledge of the UK commercial insurance market and insurer trading models
  • Strong analytical skills with the ability to interpret data and identify trends and opportunities
  • Excellent organisation and project coordination skills, with the ability to manage multiple priorities
  • Strong communication and stakeholder management skills
  • Confidence producing reports, presentations and management information
  • A collaborative approach and the ability to build effective working relationships across teams and insurer partners
  • Proficiency in Microsoft Excel, PowerPoint and other Microsoft Office applications
  • Awareness of regulatory, governance and risk management requirements within insurance
  • Progress towards a relevant insurance qualification, such as Cert CII, is desirable

Benefits

Comp & perks
  • Hybrid working available upon successful completion of probation
  • Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
  • Annual Bonus scheme (Discretionary based on individual and company performance)
  • Life Assurance cover up to 4 x salary
  • Group Income Protection scheme up to 65% of salary
  • 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
  • Career development opportunities with funded support and financial incentives for all professional qualifications
  • Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported
  • Competitive salary
  • Collaborative and inclusive culture
  • Fantastic career and development opportunities