Benefact Group

Insurance

• Provide administrative and technical support to the Reinsurance and Underwriting teams
• Process reinsurance placements accurately and efficiently within authority and service standards
• Support the administration and reconciliation of third-party arrangements
• Manage and prioritise team workloads to meet operational deadlines
• Update and distribute weekly and monthly reports
• Assist with annual reinsurance set-up activities following documented procedures
• Collaborate with colleagues and stakeholders across the business
• Suggest process improvements to increase efficiency, accuracy, and performance
• Support day-to-day referrals, key reporting and control processes
• Contribute to the optimal placement of property reinsurance alongside third-party arrangements

Assistant Reinsurance Technician

Executive

• Deliver successful New Business strategy within the Haulage/Transport/Logistics, Waste & Recycling, Construction and High-Risk Liability sectors
• Use own contacts and previous background to develop business
• Build and maintain relationships
• Find new potential introducers to clients in the sector
• Provide market-leading risk management services, particularly for motor fleet risks
• Use the tech-enabled claims system to guide strategy with automatic insights and data
• Identify and generate leads via LinkedIn, cold calling, introducers and partnerships
• Follow up on company-provided leads
• Keep all sales activity and forecasting up to date in Salesforce CRM
• Work with existing partners to provide exceptional service and market-leading products to target clients

Development Executive

• Provide a proactive and responsive renewal service to retain clients at renewal
• Promote key selling features and liaise effectively with insurers
• Build strong relationships with commercial clients and understand their businesses and insurance requirements
• Provide tailored insurance advice and solutions
• Manage a portfolio of commercial insurance clients
• Handle renewals, mid-term adjustments, policy administration and client queries
• Work closely with insurers and the in-house underwriting team to negotiate terms and secure suitable cover
• Identify opportunities to strengthen client relationships and maximise business growth
• Deliver an exceptional customer experience and maintain client satisfaction and retention

Commercial Insurance Consultant

Account Executive

• Service existing Lansdown clients in Residential Property
• Assist in the growth of Lansdown through renewals
• Develop, negotiate, and profitably retain business within own authority and in line with Lansdown’s strategy
• Plan, prioritise and manage individual workload to deliver agreed objectives and meet SLAs
• Deliver exceptional customer service using the appropriate communication methods
• Maintain successful internal and external relationships
• Understand and operate within the regulatory framework
• Identify and escalate risks to the business

Commercial Account Executive

Account Manager

• Build, manage and own commercially successful relationships with brokers and intermediaries to drive new business growth and retention
• Own a portfolio of broker accounts, overseeing both open market business and delegated authority schemes to maximise performance and profitability
• Collaborate with underwriting specialists and internal teams to provide exceptional broker service, effective risk selection, and profitable outcomes
• Develop and execute strategic account plans
• Manage senior stakeholder relationships and maintain a strong market presence with key industry contacts
• Identify new opportunities and monitor broker performance
• Manage CRM activity and support renewals
• Achieve retention and new business targets

Strategic Account Manager

Director

• Lead the overall performance, growth, profitability, and culture of Naturesave
• Deliver strategic objectives and maintain market leadership in sustainable and renewable energy insurance
• Develop and execute business plans driving growth, retention, and long-term profitability
• Identify opportunities in existing and emerging markets
• Build relationships with key clients, partners, and stakeholders
• Champion exceptional client outcomes and service excellence
• Lead, develop, and inspire high-performing teams
• Create a culture of accountability, collaboration, and continuous improvement
• Hold Senior Management Function (SMF) accountability for Naturesave
• Ensure robust governance, regulatory compliance, effective risk management, and positive client outcomes in line with FCA requirements
• Work closely with senior stakeholders across the Benefact Group

Claims Specialist

• Oversee the Marine Leisure claims portfolio, ensuring performance aligns with KPIs, business strategy, and a consistent, compliant claims philosophy
• Deliver portfolio analysis and management information, identifying trends, loss ratios, and emerging risks to support data-led decision making and senior leadership insight
• Manage complex and major losses across Hull, Machinery and Equipment, Salvage, and Third-Party Liability claims from FNOL to settlement
• Direct investigations with surveyors, loss adjusters, forensic specialists, legal counsel, and brokers
• Ensure accurate coverage and liability assessment and lead negotiations
• Maintain accurate reserving, monitor development, and adjust proactively
• Identify fraud, subrogation, and recovery opportunities
• Oversee delegated claims authority arrangements, due diligence, audits, governance, and service standards
• Maintain partnerships with MGA stakeholders through frameworks, reporting protocols, and performance oversight
• Analyse audit outcomes and implement corrective actions
• Serve as the primary technical referral point for Marine claims
• Support capability development across internal teams
• Build relationships with MGAs, brokers, customers, and external experts
• Collaborate with Underwriting, Pricing, and Reserving and represent the business in market forums
• Ensure regulatory and internal governance compliance
• Manage complaints, escalate risks, mentor junior handlers, and contribute to Claims Academy training materials