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Benefact Group

Commercial Insurance Consultant

Benefact Group

. Provide a proactive and responsive renewal service to retain clients at renewal .

Posted 9/25/2026full-timeTaunton • United KingdomMid-LevelSenior💰 £35,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide a proactive and responsive renewal service to retain clients at renewal
  • Promote key selling features and liaise effectively with insurers
  • Build strong relationships with commercial clients and understand their businesses and insurance requirements
  • Provide tailored insurance advice and solutions
  • Manage a portfolio of commercial insurance clients
  • Handle renewals, mid-term adjustments, policy administration and client queries
  • Work closely with insurers and the in-house underwriting team to negotiate terms and secure suitable cover
  • Identify opportunities to strengthen client relationships and maximise business growth
  • Deliver an exceptional customer experience and maintain client satisfaction and retention

Requirements

What you’ll need
  • Previous general insurance experience, preferably within Commercial insurance
  • Chartered Insurance Institute Certificate in Insurance qualification
  • Confidence and capability of building rapport over the telephone to provide an excellent client experience
  • Strong communication and organisational skills
  • Ability to manage a varied workload with attention to detail
  • Proactive and positive approach
  • Ability to thrive in a fast-paced environment
  • Genuine desire to help clients and focus on contributing to business growth
  • Chartered Insurance Institute Diploma in Insurance is a distinguishing qualification, or willingness to work towards it

Benefits

Comp & perks
  • 28 days annual leave plus bank holidays
  • Your birthday off
  • Group Personal Pension
  • Bonus scheme
  • A holiday buy scheme
  • An array of health and wellbeing benefits
  • Company cash plan
  • Income protection and life assurance
  • Enhanced sick pay and parental leave
  • Support and funding toward study and professional qualifications
  • Paid time off for volunteering
  • Supportive team environment
  • Career and development opportunities
  • Inclusive and collaborative culture