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Commercial Insurance Manager
Benefact Group. Lead the Commercial Insurance department and direct reports .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Commercial Insurance teams, driving business performance, and ensuring compliance within a regulated environment. Proven ability to enhance client journeys and manage risks effectively while promoting continuous improvement and operational excellence.
Highest-signal resume keywords
Commercial Insurance ExpertiseLeadership And Management SkillsCoaching And Training ExperienceProject Management ExperienceChartered Insurance Institute Certificate In Insurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client ManagementRisk ManagementPerformance ManagementBusiness Strategy ImplementationKPI AchievementCross-SellingPolicy Count ManagementService Quality AssuranceOperational ExcellenceWorkflow Management
Soft Skills
Effective CommunicationPresentation SkillsNetworking SkillsStakeholder ManagementMotivational Coaching
Certifications & Qualifications
Chartered Insurance Institute Certificate In Insurance
Industry Keywords
Commercial InsuranceFleet InsuranceRegulated EnvironmentSales ManagementContinuous Improvement
About the role
Key responsibilities & impact- Lead the Commercial Insurance department and direct reports
- Achieve objectives for income, policy count, cross-selling, retention, and individual KPIs
- Contribute as an integral part of the Sales Management Team
- Provide leadership, support, encouragement, coaching, and training
- Promote company values and continuous professional development
- Deliver a first-class client journey from first policy to renewal
- Ensure service KPIs, SLAs, and quality-assurance standards are met and exceeded
- Manage workflow, purchased leads, and pipeline
- Monitor productivity and distribute work appropriately
- Advise on the placement of risks
- Drive operational excellence and continuous improvement
- Conduct call and file assessments
- Manage complaints and enhance processes
- Collaborate across the business
Requirements
What you’ll need- Strong background in commercial and fleet insurance
- Demonstrated ability to lead and manage people and performance
- Experience providing motivational coaching, training, and effective leadership
- Ability to build and lead results-driven teams
- Effective communication, presentation, networking, and stakeholder-management skills
- Ability to work within a regulated and compliant environment
- Experience driving business performance and implementing business strategy
- Project-management experience
- Commercial insurance expertise in client and risk management
- Chartered Insurance Institute Certificate in Insurance (stands out)
- Proven experience in Commercial and Fleet Insurance
- Proven management experience within Insurance, ideally within a Sales team
Benefits
Comp & perks- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits
- Company cash plan
- Income protection
- Life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
- Collaborative and inclusive culture
- Career and development opportunities