Learning & Development Consultant – Contract

Benefact Group

. Lead the analysis, design and development of two key learning projects .

Posted 10/23/2026full-timeNewcastle upon Tyne • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Learning & Development with a focus on designing and implementing effective learning frameworks and pathways that align with business strategy and regulatory requirements. Proficient in stakeholder management and evaluation of learning solutions to ensure compliance and continuous improvement.

Highest-signal resume keywords

Learning Needs AnalysisProgramme DesignStakeholder ManagementProject ManagementCompetence Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Framework DevelopmentEvaluation and Continuous ImprovementLearning Pathway DesignCompliance TrainingKirkpatrick Evaluation ModelTechnical Learning Library ManagementOnboarding Pathway DesignLearning Solution DevelopmentAssessment and Satisfaction MeasurementAttendee Management

Soft Skills

Strong OrganisationDelivery FocusInfluencing PrioritiesConstructive ChallengeCollaboration

Tools & Technologies

Learning Management SystemsCommunication ToolsGovernance AdministrationSupplier Invoicing Systems

Industry Keywords

InsuranceFinancial ServicesRegulated EnvironmentRole-Based CompetenceCPDAudit Readiness

About the role

Key responsibilities & impact

Lead the analysis, design and development of two key learning projects
Partner with stakeholders to create learning frameworks, syllabuses and pathways aligned with business strategy, regulatory requirements and organisational values
Identify or develop effective learning solutions and establish measures to evaluate their success
Design and develop pre/onboarding and induction pathways for all new starters, including mandatory learning
Partner with Benefact Group and Lycetts HR, Compliance/Risk and functional leaders
Provide support and guidance for line managers and update associated communication tools
Develop a learning framework for client-facing roles across sectors and experience levels
Design and develop routes to competence and source associated learning solutions for client-facing roles
Establish and maintain learning evaluation and management information covering completion, assessment, satisfaction, behavioural change and outcomes
Update, contribute to and curate the technical learning library and resources, ensuring version control, accessibility and alignment with business standards
Operate L&D administration and governance, including the learning calendar, communications, attendee management, platform administration and supplier invoicing

Requirements

What you’ll need

Demonstrable experience in a Learning & Development role, ideally within insurance, financial services or another regulated environment
Strong understanding of learning needs analysis, programme design, facilitation, evaluation and continuous improvement, such as Kirkpatrick or similar
Working knowledge of competence and compliance training expectations in regulated businesses, including role-based competence, CPD, evidence/records and audit readiness
Strong stakeholder management skills, including constructive challenge, influencing priorities and agreeing practical solutions across multiple offices and teams at all levels
Experience designing learning capability frameworks for technical and generic learning
Experience designing innovative and immersive learner-centric learning pathways and associated learning solutions
Strong organisation and delivery focus
Strong project management skills and ability to manage competing deadlines

Benefits

Comp & perks

Flexible UK location with occasional travel to Newcastle head office
35-hour working week, Monday to Friday
Career and development opportunities
Collaborative and inclusive culture
Commitment to making a difference and building a sustainable future
Opportunity to work for a charity-owned Group whose profits support charity and good causes
Inclusive culture valuing diverse backgrounds, abilities, perspectives, beliefs and interests
Recruitment-process support available on request